Senior System Analyst, Application Management (Frontend Distribution Platform)

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/

Summary

Lead the design, development, and delivery of enterprise applications with a focus on web and mobile solutions, cloud-based architecture, and modern development practices. This role partners with business and IT stakeholders to deliver scalable, high-quality systems while driving adoption of AI-assisted development and digital innovation.

The Job

System Development

• Analyze requirements and deliver scalable system, web, mobile, cloud, and AI-assisted solutions
• Design and develop frontend distribution platforms using Angular, PHP, WordPress, Node.js, microservices, AKS and APIs
• Prepare technical specifications, system flows, integration designs, and mobile application documents
• Ensure SDLC compliance, security, coding standards, and cloud architecture best practices
• Use AI tools such as GitHub Copilot to improve coding, testing, requirement analysis, and delivery efficiency

Project Management

• Manage end-to-end system implementation projects using Agile or Waterfall delivery methodologies
• Plan project timelines, resources, deliverables, effort estimation, and feasibility assessments
• Coordinate with business users, vendors, QA, infrastructure teams, and development teams to ensure delivery alignment
• Oversee SIT, UAT, and production deployment activities
• Ensure proper documentation, traceability, and audit compliance
• Provide technical leadership, guide development teams, and support effective stakeholder communication

Production Support

• Provide production support for frontend distribution platforms and related applications
• Monitor system stability, investigate incidents, and coordinate timely issue resolution
• Work with business users, vendors, and technical teams to manage production defects and service requests
• Support release deployment, post-implementation verification, and production readiness activities
• Ensure proper incident tracking, root cause analysis, and preventive actions for recurring issues

The Person

• Degree in Computer Science, Information Technology, or related disciplines
• Minimum 6 years of experience in system development and project delivery
• Experience in managing SIT/UAT and production releases
• Strong analytical and problem-solving skills
• Effective communication and stakeholder management
• Ability to manage multiple priorities in a fast-paced environment
• Proactive, detail-oriented, and collaborative team player
• Experience in insurance or financial services system integration

Technical Skills:

• Frontend: Angular, PHP, HTML5, CSS, JavaScript
• Backend / Integration: WordPress, Node.js, REST APIs, Microservices, MongoDB, MySQL, MS SQL, AKS, Azure Function, MS .Net Framework (preferred), etc
• Cloud: Azure
• DevOps: Git, CI/CD pipelines
• AI Tools: GitHub Copilot (preferred)

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.