Senior System Analyst- Workday

R The Company

Our client is a global leading financial services company with 150+ years of history that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios.

The Job

The HR Senior Systems Analyst is responsible for the effective administration, support, and optimization of the organizations Human Capital Management (HCM) system and other HR Information Systems. This role ensures that our systems are configured, maintained, and leveraged to support HR operations, reporting, compliance and overall business goals.

Key Responsibilities:

• As part of a team, deliver capabilities from idea to implementation while working daily with stakeholders
• Manage and track HR system related service and/or product enhancement requests and incidents through Jira (or other ticketing system) ensuring timely resolution and clear communication with stakeholders in accordance with our operating guidelines
• Resolve HR technology related issues, troubleshooting, and system issues
• Partner with HR and business teams to identify process improvements and system enhancements
• Maintain data integrity through regular audits, testing, and system updates
• Partner and/or support cyclical HR processes such as talent management, compensation planning, and benefits administration
• Document processes, provide training materials, and host user training sessions for stakeholders
• Collaborate with IT or vendors on system upgrades/releases, patches, and implementations

Your Profile

• 2-5 years of experience with Workday systems configuration in 1 or more Workday modules
• Familiarity with ticket management tools such as Jira or Service Now
• Understanding of data governance, operating guidelines, and quality engineering best practices
• Experience, or ability to adapt and learn, in participating in agile ceremonies such as daily stand-ups, backlog refinement, sprint reviews, and planning initiatives
• Strong critical thinking, analytical, and problem-solving skills
• Proficiency with Microsoft Office Suite, and intermediate level with Excel