Senior System Engineer

Role & responsibilities

• 5 years of professional experience in an Operations or Production Support environment on system administration.
• Good hands-on experience in managing Active Directory, DNS, DHCP & Microsoft 365.
• Strong troubleshooting skills in managing Windows/Linux servers performance issues & health checks.
• Good hands-on experience on VMware ESXi, Horizon VDI and Hyper-V virtualization technologies.
• Administration & troubleshooting skills on SSO, Okta, Microsoft MFA.
• Hands on experience in patching & updating windows OS environment using SCCM & WSUS servers.
• Work with Security team to fix vulnerabilities identified in the systems & applications.
• Strong understanding of Datacenter architecture, Virtualization, Storage, Network links LAN/WAN, routers, switches & interfaces.
• Facilitate investigation of complex technical issues, work with vendors if needed & evaluate RCAs.
• Should have experience on monitoring tools like SolarWinds, Nagios, Datadog to monitor IT Infrastructure & services.
• Should be able to work with IT infrastructure SME teams to troubleshoot P1 & P2 incidents.
• Have administration knowledge on Cloud models like Azure & AWS.
• Self motivated, able to prioritize and execute tasks in a high-pressure environment. Ability to work in a team-oriented & collaborative culture.
• Consistent track record in bringing in innovative ideas and its implementation to improve the overall effectiveness of NOC.
• Experience in ITIL Processes i.e. Incident/Problem/Change/Event Management
• Advanced proficiency with MS Office Tools, Service Now, Reporting
• Good communication & interpersonal skills.
• Skill Set Tools: Windows OS 2019,2016,2012, Active Directory, VMWare VDI, SCCM, OKTA, MFA,M365, SolarWinds, Nagios, Databases, Linux OS RHEL/Ubuntu/Debian, VMWare & Hyper-V.
• Strong stakeholder management skills.
• Good listening and communications skills.
• planning skills.
• Analytical mindset and critical thinking.
• Able to cope with pressure.
• Good problem-solving skills.
• Team player & able to collaborate with others.

Perks and Benefits

• Transportation Services: Convenient and reliable commute options to ensure a hassle-free journey to and from work.
• Meal Facilities: Nutritious and delicious meals provided to keep you energized throughout the day.
• Career Growth Opportunities: Clear pathways for professional development and advancement within the organization.
• Captive Unit Advantage: Work in a stable, secure environment with long-term projects and consistent workflow.
• Continuous Learning: Access to training programs, workshops, and resources to support your personal and professional growth.

If Interested please share your cv at the below email:

[email protected]