Senior System Solution Engineer – System & Infrastructure (L3)

About the role

Lead implementation, upgrade and migration of servers, storage, HCI, virtualisation, backup/DR, databases/middleware and cloud platforms, working to the agreed SOW. Own technical design and delivery documentation: design notes, installation/UAT, as-built and handover.

Key responsibilities

• Lead implementation, upgrade and migration of servers, storage, HCI, virtualisation, backup/DR, databases/middleware and cloud platforms, working to the agreed SOW
• Own technical design and delivery documentation: design notes, installation/UAT, as-built and handover
• Troubleshoot complex multi-vendor incidents. Drive cases with principals and distributors through to root cause and closure
• Support presales: solution design, sizing, site surveys, PoCs and technical presentations
• Estimate effort accurately, and raise scope, risk and dependency issues early
• Assist junior engineers and evaluate their work
• Support cybersecurity deployments as assigned (endpoint, firewall, email/web security, SIEM) and apply security hardening to what you deliver
• Follow ISO/IEC 27001 controls on customer data, credentials and access

About you

• Degree or diploma in Computer Science, IT, Engineering or equivalent
• At least 6 years of hands-on experience in enterprise system and infrastructure, with a strong track record of project delivery
• Solid, hands-on experience in most of the following: Enterprise servers and storage (SAN/NAS), Virtualisation and HCI: VMware, Hyper-V, Nutanix, Backup and DR: e.g. Veeam, Commvault, Veritas, Windows Server / Active Directory and Linux administration, Databases and middleware, Cloud: Azure, AWS or hybrid
• At least one current professional-level vendor certification, e.g. VCP, NCP, VMCE, RHCSA/RHCE, Azure/AWS associate. More is an advantage
• Working knowledge of networking and security fundamentals