SENIOR SYSTEM SUPPORT

KEY RESPONSIBILITIES

Production & Capacity Management

• Lead production planning and execution across multiple manufacturing facilities
• Monitor production schedules, capacity utilization, and order fulfillment to ensure on-time delivery
• Coordinate closely with Sales & Merchandising, QA/QC, and Factory Management teams to achieve production targets
• Identify and resolve production bottlenecks and operational issues

Manufacturing Operations

• Oversee the complete sweater manufacturing process and shipment readiness
• Ensure effective utilization of manpower, machinery, and resources
• Drive productivity improvements and operational efficiencies across all factories

Quality & Delivery Management

• Ensure products meet customer specifications and quality standards
• Work with QA/QC teams to reduce defects and implement corrective actions
• Monitor factory performance to ensure timely shipment and customer satisfaction

Cost Control & Continuous Improvement

• Analyze production costs, efficiency, and wastage
• Implement Lean Manufacturing and productivity improvement initiatives
• Drive continuous improvement programs to enhance operational performance and profitability

Factory & Vendor Management

• Build strong working relationships with factory management teams and key stakeholders
• Conduct regular factory visits to monitor production status and provide operational support
• Evaluate factory performance on quality, delivery, and productivity metrics

REQUIREMENTS

Qualifications

• Degree in Textile Engineering, Industrial Engineering, Manufacturing Management, Supply Chain Management, or related discipline

Experience

• Minimum 10 years of experience in sweater/knitwear manufacturing
• At least 5 years in a managerial role overseeing production operations
• Proven experience managing or working closely with manufacturing facilities in China, Bangladesh, and/or Cambodia
• Solid understanding of sweater production processes and knitwear technology

Technical Skills

• Strong knowledge of:
  • Flat knitting machines (Stoll, Shima Seiki, etc.)
  • Yarn and knitwear production processes
  • Production planning and capacity management
  • Industrial Engineering (IE)
  • Lean Manufacturing
  • Quality assurance and garment production standards
• Familiarity with ERP and production management systems

Personal Attributes

• Strong leadership and team management skills
• Excellent analytical, problem-solving, and decision-making abilities
• Highly organized, proactive, and results-oriented
• Able to work effectively in a fast-paced and multicultural environment
• Willing to travel frequently to China and overseas production facilities

Language & Computer Skills

• Good command of spoken and written English and Chinese (Cantonese & Putonghua)
• Proficiency in MS Office applications and Chinese word processing