Senior Systems Analyst

Marketing Statement NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Contract Data Integrity & System Maintenance
• Oversee the contract maintenance lifecycle, ensuring accurate system ingestion of critical data points, including vendor part numbers, pricing structures, units of measure (UOM), markup percentages, and expiration dates.
• Audit and reconcile discrepancies between Contract and Item Master data, collaborating with Sourcing and MMIS teams for resolution.
• Administer user account setups and manage ongoing system permissions.
• Cross-Functional Collaboration & Process Optimization
• Facilitate contract reviews with the Sourcing team to guarantee alignment between contracts and supplier/distributor data.
• Support strategic contract enhancement initiatives in direct collaboration with Legal and Sourcing teams.
• Training, Support & Communications
• Provide comprehensive user training for the contract maintenance application.
• Serve as a primary point of contact for a high volume of end-users, providing clear communication and system support across all organizational levels.
• Liaise with Customer Support and technical representatives to report, track, and resolve system-related issues.
• Reporting & Team Contribution
• Generate and analyze monthly contract reports to track and support ongoing contract initiatives.
• Cross-train across all functional areas of the Materials Management Information Systems (MMIS) Team to ensure operational continuity.

Minimum Qualifications

• A Baccalaureate Degree in a relevant field from an accredited college or university; and,
• Two years of experience in business, government, hospital, educational or a nonprofit organization in analysis, development and implementation of systems and subsystems, familiarity with EDP applications and data processing programs; or,
• A Masters Degree in Management, Business Administration or approved related fields from an accredited college or university may be equated to a maximum of one year of related experience; or,
• A satisfactory combination of education, training and experience.

Department Preferences

• Two (2) years of experience managing, processing, and analyzing data.
• Strong project management skills with the proven ability to prioritize multiple projects simultaneously and consistently meet strict deadlines.
• A creative problem-solver with meticulous attention to detail and strong organizational skills.
• Excellent verbal and written communication skills, with a demonstrated ability to collaborate across various organizational levels.
• High degree of proficiency in MS Office applications, with advanced knowledge of Excel,
• Previous experience in healthcare, supply chain, materials management, solution centers, or utilizing ERP applications is strongly preferred.
• Prior experience utilizing ERP platforms (e.g., PeopleSoft, SAP, Oracle) is highly preferred.

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