Senior Systems & Application Support Engineer (L2)

💼 B2B contract

📍 Belgium or Netherlands

Skills, knowledge, experience required:

• Very good virtualization skills, preferably on VMware with System Centre

integration;

• Good knowledge of automation and scripting technologies, including PowerShell,

Bash, and/or Python scripting;

• Experience with XML file manipulation, XSD validation and maintenance, and

automation through PowerShell and scripting technologies.

Desirable:

• Desirable knowledge/Exposure to technologies like WSO2, Kafka, Apache Camel,

Redis, Neo4J, Angular, XSLT;

• Knowledge and experience in: C#, HTML5 and modern JavaScript/TypeScript

frameworks, Web Services, OData;

• Previous knowledge of NATO FASs constitute and advantage, NATO software

lifecycle support, knowledge of NATO policies and proces.

Duties/role:

• Providing Level 2 and Service Management support for incidents, service requests,

change requests, tasks, requests for information, and internal activities tracked

through NCIA ITSM and Azure DevOps;

• Responding to, documenting, categorizing, and resolving assigned tickets in

accordance with established processes and procedures;

• Participating in daily reporting, planning meetings, workshops, events, and conferences related to supported services.