Senior Systems Engineer

Manage and maintain the organization's IT infrastructure, including servers, storage, virtualization platforms, network devices, firewalls, and endpoint systems. Administer Microsoft Windows Server, Active Directory, DNS, DHCP, Group Policy, Microsoft 365, and cloud-based services. Monitor infrastructure performance, system availability, and capacity to ensure high availability and business continuity. Manage backup, disaster recovery (DR), and business continuity solutions, including regular testing and validation. Configure, administer, and troubleshoot virtualization platforms such as VMware and Hyper-V. Manage and maintain network infrastructure, including switches, routers, VPNs, wireless networks, and firewall security. Perform system administration, patch management, upgrades, and infrastructure hardening in accordance with security best practices. Support cybersecurity initiatives by implementing security controls, managing endpoint protection, monitoring vulnerabilities, and responding to security incidents. Provide Level 3 technical support and resolve complex infrastructure, server, and network-related issues. Manage IT assets, software licenses, warranties, vendor contracts, and maintenance renewals. Lead infrastructure implementation projects, system migrations, upgrades, and technology refresh initiatives. Coordinate with vendors, service providers, and internal stakeholders to ensure efficient service delivery and SLA compliance. Develop and maintain technical documentation, system architecture diagrams, operational procedures, and infrastructure reports. Support IT governance, change management, compliance, and audit requirements. Participate in digital transformation initiatives and recommend technology improvements to enhance business operations. Mentor junior engineers and provide technical guidance and knowledge transfer.

Desired Candidate Profile

• Required Skills & Expertise
• Windows Server Administration
• Microsoft Active Directory, DNS, DHCP & Group Policy
• Microsoft 365 Administration
• VMware / Hyper-V Virtualization
• Azure and/or AWS (Preferred)
• Network Infrastructure (Switching, Routing, VPN, Wireless)
• Firewall Administration (Fortinet, Palo Alto, Cisco, etc.)
• Storage and Backup Solutions
• Disaster Recovery & Business Continuity
• IT Security & Infrastructure Hardening
• PowerShell Scripting
• IT Asset & Vendor Management
• IT Documentation & Reporting
• Strong Troubleshooting and Problem-Solving Skills
• Excellent Communication and Stakeholder Management Skills