Senior Systems Engineer (IAM)

• As a Senior Systems Engineer, you’ll play a key role in building and optimizing Crusoe’s global technology infrastructure
• This is a hands-on, on-site role working closely with our global IT team to ensure systems are reliable, secure, and scalable to support Crusoe’s growth
• You will lead initiatives across identity and access management, automation, and system integrations while driving operational efficiency and strengthening Crusoe’s security posture
• Managing advanced Okta functionality, including Device Trust, Okta Expression Language, and complex identity lifecycle management
• Implementing and maintaining RBAC best practices and adaptive security policies to ensure global consistency in access governance
• Building automated workflows using Workato, Okta Workflows, and Lumos to eliminate manual processes and improve operational efficiency
• Planning and executing application integrations (SAML, OIDC, OAuth) and system changes with minimal disruption to business operations
• Partnering with IAM leadership and integration engineers to connect business systems and support feature adoption across the IT ecosystem
• Acting as a Tier 2 escalation point for complex access issues, supporting the Service Desk and broader infrastructure needs
• Mentoring and training Service Desk team members, developing documentation and SOPs to enable independent execution of common IAM tasks
• Participating in global team collaboration, including occasional off-hours syncs to support distributed operations

Benefits

• Health & wellbeing: Comprehensive health benefits designed to support your overall wellness
• Time away: Paid time off for vacations, family bonding, and unexpected needs
• 401(k) match: Build your financial future with our 401(k) matching program
• Mental wellness: Resources and support for your emotional wellbeing and navigating life’s challenges- 5+ years of experience in Systems Engineering or Identity & Access Management, with strong expertise in Okta administration and identity lifecycle management
• Familiarity with Google Workspace Enterprise (organizational units, policies, and security configurations)
• Experience with Lumos or similar identity governance platforms
• Proven ability to build automation workflows using tools such as Workato or Okta Workflows
• Strong communication skills with the ability to translate technical concepts into clear documentation and processes
• At You’ll Bring to the Team
• Strong troubleshooting skills, including diagnosing authentication issues, API failures, and access-related incidents. Must be fluent in interacting with REST APIs and using scripting languages (Python, PowerShell, or similar) to troubleshoot failures or perform bulk operations
• Deep knowledge of Okta’s security capabilities; Okta Administrator or Consultant certifications are strongly preferred
• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent professional experience
• Solid understanding of RBAC, identity governance, PAM (Privileged Access Management) rollout and strategy, and zero-trust security principles
• Experience working in fast-paced, global environments with distributed teams
• Strong planning, communication, and change management skills