Senior Systems Engineer (Production)

• You’ll be part of a globally distributed team, collaborating closely with engineers in North America and Europe, driving technical excellence across Clio’s production environments
• Design, build, and maintain the AWS infrastructure supporting Clio’s production environments
• Implement and evolve Infrastructure-as-Code using Terraform, ensuring reproducibility and compliance
• Collaborate with developers to improve CI/CD pipelines, deployment strategies, and overall developer experience
• Enhance observability and reliability, refining alerting, monitoring, and incident response
• Lead cloud optimization projects, improving performance, cost efficiency, and security posture
• Mentor and guide team members, fostering a culture of technical excellence and continuous learning
• Partner with Security, MLOps, and Product Engineering teams to deliver scalable, resilient, and compliant systems

Benefits

• Specialized learning and development programs and access to an in-house performance coach
• Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
• Access to pay transparency on all of our global roles
• Company equity for applicable employees
• RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
• Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
• Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
• Parental leave options for birthing and non-birthing parents
• A $500 contribution to your child’s RESP
• Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
• Virtual and In-person Wellness Programs to support mental and physical health
• Paid time for volunteering through our Clio Gives program
• $2000 annual counseling benefit for CAD Clions- You’re an experienced cloud engineer who thrives on building infrastructure that just works - scalable, secure, and self-healing
• When you’re solving problems, you’re just as comfortable writing code as you are digging into cloud architecture. You communicate clearly, enjoy mentoring others, and bring both curiosity and calm to complex challenges
• Experience with CI/CD systems such as Buildkite, GitHub Actions, etc
• Familiarity with observability platforms (Datadog, Prometheus, Grafana, etc.)
• Strong expertise with Terraform and infrastructure automation
• Proficiency in container orchestration and cluster management
• A strong foundation with coding skills either with application development, or building automation and tooling
• Excellent communication and documentation abilities, with a focus on knowledge sharing and team collaboration
• Demonstrate a keen interest in improving your craft by using AI
• Growth mindset when it comes to process improvement and new technologies, especially AI
• Familiarity with Linux systems administration, networking, and observability tooling
• Deep experience designing, deploying, and operating AWS infrastructure and managed services (like RDS, EKS, Lambda) at scale
• Experience with Kubernetes (EKS) on AWS in production environments
• Expertise with best practices for managing and securing Cloud environments at scale
• Prior experience in platform engineering or developer productivity teams
• Prior experience working with software teams building and shipping applications to the Cloud
• Hands-on experience managing and scaling distributed data stores (e.g., MySQL/Aurora) at scale, including troubleshooting database bottlenecks and implementing robust backup and disaster recovery strategies