Position:

Senior Tech Writer

Job Description:

Primary responsibility in this senior role involves creating, editing, and maintaining technical documentation like user manuals, installation guides, maintenance procedures, and other related materials for Embedded or IoT Hardware Products (Must), often collaborating with engineering teams to accurately explain complex products or processes to users, ensuring clarity and compliance with industry standards.

Key responsibilities:

• Writing and Editing: Develop comprehensive technical documentation, including user manuals, system guides, training materials, and reference manuals, ensuring clear and concise language appropriate for the target audience.
• Technical Understanding: Gain in-depth knowledge of products and systems by working closely with engineers, designers, and other technical stakeholders to accurately capture technical details.
• Information Gathering: Conduct research, gather information from technical drawings, specifications, and other sources to create accurate documentation.
• Offshore team: Coordinate with the offshore team by maintaining a clear list of assigned tasks and priorities to ensure transparency.
• Knowledge sharing: Share key learnings, updates, and challenges regularly so both teams stay aligned and informed. Encourage cross-team knowledge sharing and reviews to improve documentation quality and consistency.
• Visual Aids: Create diagrams, charts, illustrations, and other visual elements to enhance understanding of complex technical concepts.
• Standards Compliance: Adhere to industry standards and regulations related to technical documentation, such as S1000D or ATA 100, ensuring consistency and quality.
• Collaboration: Work with cross-functional teams to gather feedback, review drafts, and incorporate necessary changes.
• Content Management: Utilize authoring tools and content management systems to organize, update, and publish technical documentation efficiently.

Skills:

• Excellent written and verbal communication skills
• Strong technical understanding of products and systems
• Hand-on experience with usage of JIRA & Confluence
• Proficiency in authoring tools like Adobe FrameMaker, MadCap Flare, InDesign, Illustrator or similar
• Ability to translate complex technical concepts into clear, understandable language
• Attention to detail and accuracy
• Experience with graphic design tools (if needed)
• Knowledge of industry standards for technical documentation:
  • IEC/IEEE 82079-1: A documentation standard
  • VDI guideline 2770: A guideline for exchanging documents
  • ISO 2651x: Software documentation for target groups
  • ISO/AWI 21999: A guideline for improving the quality of translations

Annual Hiring Range/Hourly Rate:

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Location:

US-CT-Northford, Connecticut (Cust-Honeywell)

Time Type:

Full time

Job Category:

Engineering Services

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.