Senior Technical Coordinator – Enterprise Infrastructure & Cloud Migration

Senior Technical Coordinator – Enterprise Infrastructure & Cloud Migration

Position Overview

Play a key role in coordinating complex enterprise infrastructure and cloud migrations, connecting product teams with migration engineering to drive successful technical delivery. This senior-level position combines broad infrastructure knowledge with cross-functional leadership, Agile delivery coordination, technical issue triage, and process improvement.

The ideal candidate can understand complex infrastructure challenges, manage migration scope and schedules, remove delivery blockers, and influence technical direction while enabling engineering teams to focus on execution.

What You'll Do / Key Responsibilities

• Migration Planning and Delivery: Coordinate end-to-end migration lifecycles for enterprise applications, clarify scope, schedules, and impacts, track milestones, and coordinate Go/No-Go execution decisions.
• Cross-Functional Leadership: Serve as the primary liaison between Product Owners and Migration Engineering teams. Lead transition meetings, verify Definition of Done, and manage stakeholder communications.
• Technical Issue and Incident Management: Triage migration issues, diagnose complex infrastructure blockers, manage Service Desk and Git workflows, and coordinate timely resolution to keep migrations on schedule.
• Process Improvement and Documentation: Develop and maintain migration playbooks, training materials, onboarding guides, and infrastructure tools. Drive continuous improvement through post-migration feedback, lessons learned, and satisfaction surveys.
• Infrastructure Planning and Alignment: Analyze infrastructure capacity before migrations, educate product teams on enterprise technology roadmaps, and ensure upstream and downstream integrations are secure and compliant.
• Agile Delivery Coordination: Manage workstreams within an Agile framework, support product accountability throughout the product lifecycle, and help teams maintain delivery commitments.

Required Qualifications

• Advanced understanding of diverse computing environments, including public cloud, Linux, Windows, mainframe, containers, and Apple/mobile environments.
• Strong knowledge of enterprise infrastructure disciplines.
• Proven experience managing workstreams within an Agile framework.
• Proficiency in infrastructure administration, monitoring, and reporting tools, including ServiceNow, Splunk, Git, Power BI, and the Microsoft Office Suite.
• Strong technical coordination, problem-solving, and organizational skills.
• Exceptional communication and stakeholder management skills.
• Ability to mentor others, navigate complex corporate structures, and influence product solution direction without direct reporting authority.

What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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