Senior Technical Field Advisor - Electrical

Manage, perform, coordinate the management of site activities

Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation

Respond to requests for emergency repairs and services to troublesome equipment

Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites

Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis

Signs off on all changes

Drive customer satisfaction through commitment to Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards

Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage

Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product

Prepare timely and accurate technical reports for customer records and a reference for future outages

Ensure all parts needed for the job are shipped to the site

Perform walk-downs during installation to ensure that the customer s contractors are working

Perform aftermarket upgrades that need to be performed at the site

Ability and willingness to work holidays, weekends and overtime as required by field assignments

Extensive travel to and from projects and various field assignments will be required

May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s core values.

Desired Candidate Profile

Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role

8+ years of experience in a field services or power generation equipment maintenance position

Successful completion of required level IV training programs is a minimum requirement

Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment

Extensive travel to and from projects and various field assignments will be required

English proficiency required

Expert

Able to act as a senior FieldCore rep on any outage for the unit qualified.

Acts as project manager and mentor on complex projects.

Demonstrates mentor and team lead skills.

Experience and training on Alstom, Siemens, or other OEM equipment

Extensive Field Engineering Services experience

Strong organizational and project management skills

Strong oral and written interpersonal, communication, and leadership skills

Strong business acumen and ability to sell GE products to the customer