Senior Technical Implementation Consultant

ROLE DETAILS

Department: People Technology Practice - Consulting

Location: Vijayawada

Job Type: Full-Time, Permanent

Shift Timings: US Time Zone

DUTIES & RESPONSIBILITIES

• Lead collaboration with implementation teams and client stakeholders to define goals, measurable outcomes, and a clear technology roadmap, bringing senior-level insight and challenge to shape client strategy.
• Document technical architectures, identify functional and integration gaps, and design comprehensive technical solutions that drive operational efficiency and platform value.
• Configure, customise, and enhance system functionality to ensure seamless deployment, successful go-live, and continuous optimisation of client applications at scale.
• Communicate complex technical concepts clearly and accessibly across diverse audiences, from end users to C-suite sponsors, leading workshops, training sessions, and technical walkthroughs to drive adoption and confidence.
• Gather, interpret, and document detailed technical requirements, identifying opportunities to improve data integrity, analytics, reporting, and overall system performance.
• Design and build advanced analytics solutions, dashboards, and reporting frameworks aligned to client KPIs and business outcomes.
• Design and deploy integrations to client systems, own and execute large and/or complex data migrations.
• Lead or coordinate system testing to validate platform functionality, data accuracy, and end-to-end integrations prior to deployment, ensuring defect resolution and go-live readiness.
• Partner closely with onshore and offshore project managers and technical teams to define, clarify, and validate operational and functional requirements throughout the project lifecycle.
• Own technical risk identification and mitigation, escalating to the Project Manager or Programme Board where appropriate.
• Develop and execute change management strategies for new system rollouts, supporting clients in embedding technology change sustainably.
• Mentor and coach junior technical consultants within the practice, sharing expertise and raising overall delivery quality.
• Contribute to internal knowledge management, delivery toolkits, and practice development initiatives.

SKILLS & REQUIREMENTS

• 8+ years of hands-on experience implementing, integrating, or supporting enterprise Learning (LMS), Talent, Performance, Succession, or Compensation systems.
• Bachelor's degree in information technology, Computer Science, or a related field; equivalent experience with a strong track record will be considered.
• Deep proficiency with APIs, SSO technologies, enterprise data flows, reporting frameworks, analytics, and dashboard development.
• Hands-on experience with Cornerstone OnDemand, Workday, UKG, or comparable enterprise HCM/LMS platforms in implementation or consulting roles.
• Strong technical and stakeholder management skills, including expectation setting, negotiation, and senior-level issue resolution.
• Proven ability to deliver timely, high-quality system implementations in complex, multi-workstream environments.
• Excellent analytical and problem-solving skills with strong capability for data interpretation and solution design.
• Highly organised, detail-oriented, and able to manage multiple complex projects simultaneously with a high degree of independence.
• Prior experience in consulting, professional services, or enterprise technology delivery environments.
• Self-driven with a strong sense of ownership; able to work independently while leading effectively in team settings.
• Strong client-facing communication and presentation skills, including engagement with technical and non-technical senior stakeholders.
• Willingness to travel for client workshops, discovery sessions, and project engagements as required.