Senior Technical Manager

• Job Title: Senior Technical Manager
• Location: Hyderabad
• Reporting To: Property Manager
• Background: Commercial / Retail Property Management

Job Summary

The Senior Technical Manager will oversee all technical and engineering operations for a premier commercial/retail property in Hyderabad. This role is responsible for maintaining critical building systems, ensuring operational efficiency, managing budgets and vendor contracts, and fostering a safety-first culture. The ideal candidate will possess strong leadership skills to manage maintenance teams and build solid relationships with clients, tenants, and external vendors.

Key ResponsibilitiesOperations & Asset Management

• Oversee all building systems including fire/life safety, electro-mechanical systems, and HVAC equipment.
• Ensure the comprehensive documentation of assets within the asset list and tracking tools.
• Track and document all assets under the Defect Liability Period (DLP), as well as those under AMC/CAMC contracts.
• Plan, schedule, and ensure the timely execution of all Planned Preventive Maintenance (PPM) activities.
• Suggest and implement improvements for preventive maintenance programs to optimize equipment life and efficiency.
• Conduct regular inspections of operating MEP equipment systems, making adjustments and managing control systems as required.
• Conduct risk and root-cause analysis in the event of system failures or breakdowns, establishing robust corrective and preventive action (CAPA) plans.
• Assess overall building operations to identify and mitigate inherent operational risks.
• Coordinate and maintain the as-built drawing and transition document library.

Financial & Contract Management

• Manage engineering operational accounts for the facility and actively assist in budget formulation.
• Implement suitable budgetary controls, monitoring SLAs and KPIs for JLL and outsourced service providers.
• Maintain service level agreements and consistently drive performance scores to exceed excellence standards.
• Manage vendor quotation processes, review invoices, and maintain service and repair contracts.
• Ensure timely renewal of vendor agreements, submission of invoices, and diligent payment follow-ups.
• Oversee attendance sign-offs and gather all necessary details for cost sheet submissions.
• Ensure timely submission of client-approved cost sheets to the JLL office, coordinate invoice generation, and manage delivery and payment follow-ups with the client.

Safety, Compliance & Risk Mitigation

• Enforce compliance with applicable codes, government regulations, agency requirements, and company directives.
• Champion and facilitate all site operations under the guiding safety slogan: "No Safety No Work".
• Recommend and implement asset-specific maintenance and safety procedures, developing comprehensive safety manuals.
• Create, update, and manage emergency response plans, actively organizing and participating in regular evacuation drills.
• Implement and administer strict inventory control programs for spare parts purchasing and utilization.

Team Leadership & Relationship Management

• Take responsibility for hiring, training, and developing shift engineers and maintenance staff.
• Coordinate effectively with contractors, tenants, engineers, and property management teams to resolve operational issues.
• Work closely with regional offices, head office, SMEs, and training teams to ensure the closure of all operational action items and reports.
• Generate and maintain critical engineering reports, including Daily Management Reports (DMR) and Monthly Management Reports (MMR).

Qualifications and Experience

• Education: Degree or Diploma in Electrical Engineering.
• Experience: Minimum of 10 years of experience in the Facility Management / Property Management industry, with a proven track record in commercial or retail developments.
• Technical Knowledge: Thorough understanding of safety and environmental regulations as they relate to engineering equipment and plant operations.

Key Competencies

• Analytical & Meticulous: High attention to detail with excellent problem-solving and diagnostic skills.
• Leadership & Teamwork: Proven capability to lead, mentor, and build cohesive technical teams.
• Communication: Exceptional written and verbal communication skills, with the ability to interface confidently with clients, tenants, and senior leadership.
• Multitasking: Highly organized with the ability to manage multiple tasks, shift priorities, and meet tight deadlines in a fast-paced environment.