Senior Technical Manager - Engineering

Key Responsibilities

• Lead and Mentor the team technically.
• Review the design, architecture, code, test cases of the work completed by team.
• Decompose and assign work to team.
• Effort estimation for the new requirements or any changes required in the product.
• Developing framework required for any specific requirements that can support junior developers
• Reviewing HLD and LLD documents, particularly for complex modules
• Ensuring quality deliverables as per expectations with close coordination with team.
• Ensuring best engineering practices are followed during development.
• Handle customer queries and complaints received directly or through the company support organization.
• Work closely with internal teams like Validation, Implementation, Support, Documentation, Solutioning team) and external stake holders (Customer)
• Own E2E ownership on delivering product or project.
• Regular update to stake holders on project/product progress
• Contribute on sprint planning and reviews

Skills Requried

• Must have extensive experience in product architecture, design and development using C/Java Technologies
• Must have extensive experience in dealing with complex algorithms and data structures
• Must have used Agile practices for development with industry standard coding skills
• People leadership skills and a passion for growing and empowering a multidisciplinary team of engineer
• Must have experience in Databases like MySQL/Oracle
• Must have experience on improving code coverage by adding more unit/integration test cases
• Must have experience in mentoring team technically
• Must be good in finding RCA and writing RCA for the issues identified by internal/external teams
• Knowledge on Cloud (AWS/Azure/GCP) is added advantage.
• Good to have working experience in Go-Lang.
• Good to have experience on SMPP, SS7, SIP protocols.
• Good to have knowledge on Redis and other in memory database.
• Good to have knowledge on test automation suites
• Good to have in Customer interactions with excellent communication skills
• Experience in MPP would be added advantage
• Scrum Master Certification will be added advantage.
• Experience with containers and automation/orchestration tools such as Docker, Jenkins, Kubernetes.
• Thoughtful approach to decision making, knowing when to move fast and when to long-term optimize.
• Excellent communication skills, written and verbal