Senior Technical Product Engineer

Who you are

• BS/MS in computer science or equivalent experience
• Prior experience working closely with customers as a technology expert, paired with strong customer advocacy skills and experience
• Ability to adapt to emerging technology trends, particularly in identity security, specifically concerning machine and agentic identity
• A self-starter who brings a "builder mindset" and has a strong desire to continuously learn and experience with new technologies
• Proven ability to work in challenging customer situations and successfully manage multiple tasks / projects simultaneously
• Excellent written and verbal communication skills with strong presentation skills

What the job involves

• As a Technical Product Engineer, you will work with cutting edge technology to redefine the future of Identity Security. You will operate as “customer zero”, playing a key role as a customer advocate to drive customer success and accelerate adoption of new solution portfolios for machine, workload and AI Identities
• You will achieve this through your deep expertise while simultaneously creating essential technical content for our partners, customers and internal stakeholders
• Define and validate enterprise architectures for machine identity, secrets governance, and agentic identity management across diverse environments
• Own and develop internal and external facing assets, such as blogs, whitepapers, tech enablement and deep dive decks
• Partner with specialist sellers and technical solutions teams to support high-impact opportunities involving secrets modernization, machine identity governance and securing AI agents
• Engage in complex customer environments to ensure that identity security platform is a core part of the conversation for deploying modern workloads, including machine and AI
• Support revenue growth by influencing deal outcomes and supporting strategic deal acceleration where expertise beyond what is available in the field is needed
• Build reference architectures and impactful demos to support customer adoption, partner integration, and industry best practices
• Help scale the global technical solutions team by transforming emerging identity solutions into repeatable field motions through technical workshops, enablement programs and reusable architecture frameworks
• Feed actionable insights to product by continuously learning from customers and external sources about the challenges of modern identity, specifically as it relates to machines and AI
• Establish leadership in machine and AI Identity security through executive briefings, industry conference presentations, technical publications, media engagements
• Drive community discussions and market education showing how organizations should approach identity-first security for machines, workloads and AI agents

Benefits

• Healthcare: We value your health and provide options so you can choose what best supports your lifestyle and personal health goals. Various nationwide plans — including Blue Shield of California, Kaiser Permanente, Delta Dental, VSP, and more — are available to you and your family. Our providers offer the flexibility you want and the coverage you need
• Wellness: With a large on-site gym and daily, instructor-led exercise classes at HQ in Santa Clara, Palo Alto Networks actively supports employee fitness. Our juice bar, Gym & Juice, features fresh juice blends, a quick and nutritious option pre- or post-workout. And our ongoing wellness speaker series highlights the latest trends in health and wellness
• Development: Professional development is serious business at Palo Alto Networks, where the Talent Development team offers 25+ courses to help employees boost their careers and develop leadership capability
• Financial: Most roles are eligible for equity grants, and we now offer new hires a quarterly vesting schedule right away. We want you to be fairly compensated and rewarded as soon as you make an impact – on our team, that happens immediately! And because we consider every employee a stakeholder in our long-term success, we offer an Employee Stock Purchase Plan (ESPP) with a 24-month lookback. From life insurance to health savings accounts, we provide ways to help you protect and grow your wealth. Palo Alto Networks offers both traditional and Roth 401(k) options, along with a company match of 50% to a max annual amount of $1,000
• Time Off: In addition to paid corporate holidays, Flexible Time Off programs empower our employees to balance their work schedules with personal time off. We offer 12 weeks of full pay for medical leave and 6 weeks of full pay for parental leave. As a company with strong ties to the military and veterans, we also offer 26 weeks of full pay for military leave
• Perks: Our corporate discount program provides employees with significant discounts on merchandise, travel and entertainment. We offer many on-site perks at headquarters, including cafeterias, fuel service, dry cleaning service, EV charging stations, and a company store. We also provide complimentary drinks, fresh fruit, and snacks in break rooms across our campus to help everyone power through the day.

Life at Palo Alto Network