Senior Technical Product Manager

• We are looking for a Senior Technical Product Manager to define and drive the product strategy for this transformation
• You will own a complex platform product spanning the lifecycle of engineering environments, from creation and configuration through testing, observability, troubleshooting, and retirement
• You will work closely with a dedicated engineering team while influencing platform teams, developer-tooling teams, infrastructure owners, security stakeholders, and engineering communities across Booking.com
• This is a senior individual-contributor role for a product leader who can turn a broad and ambiguous engineering challenge into a compelling product strategy, align multiple organizations around that direction, and deliver measurable improvements to the experience and effectiveness of thousands of engineers
• Own the long-term vision, strategy, objectives, and roadmap for Booking.com’s next generation of engineering environments
• Develop a deep understanding of engineers’ workflows, pain points, and unmet needs across development, testing, debugging, and service integration
• Define the target developer experience and the platform capabilities required to deliver it
• Establish clear product principles and investment priorities across areas such as environment fidelity, isolation, reproducibility, availability, speed, security, scalability, and cost
• Contribute to the broader Engineering Ecosystem strategy and align senior stakeholders around the transformation’s direction, sequencing, and measures of success
• Translate an ambiguous, company-wide engineering problem into clearly defined product opportunities, strategic choices, and phased outcomes
• Partner with engineering leadership to shape the target platform architecture and make informed trade-offs between developer experience, technical feasibility, operational complexity, and cost
• Manage a long-term roadmap with dependencies across infrastructure, compute, networking, data, CI/CD, developer tooling, observability, security, and service ownership
• Define the transition from existing environments to the new platform, balancing long-term architectural goals with incremental value delivery
• Identify technical, organizational, and adoption risks early and establish mitigation plans with the relevant teams
• Treat engineers as customers and build a detailed understanding of their end-to-end workflows
• Enable engineers to create, configure, access, troubleshoot, and retire environments with minimal friction and cognitive overhead
• Ensure the product integrates effectively with IDEs, source control, CI/CD systems, internal developer platforms, observability tools, and relevant AI-assisted engineering workflows
• Support different engineering use cases while avoiding unnecessary fragmentation, bespoke solutions, and duplicated platform investments
• Partner with design and research specialists to make complex platform capabilities understandable and accessible
• Define the product’s go-to-market, adoption, and migration strategy in partnership with platform teams and engineering communities
• Identify high-value early adopters and use their experience to validate assumptions, refine the platform, and demonstrate value
• Establish clear migration paths and incentives that enable teams to move away from legacy solutions safely
• Lead the change-management effort required to establish new engineering practices and platform standards
• Influence teams outside your direct area to adopt shared capabilities and contribute to a coherent engineering-environments ecosystem
• Define product and non-functional requirements for availability, performance, provisioning time, environment fidelity, scalability, security, privacy, observability, and cost efficiency
• Partner with engineering to establish appropriate service levels, operational ownership, support models, and platform-health measures
• Ensure the platform supports secure handling of code, credentials, test data, dependencies, and network access
• Balance engineer autonomy with organizational requirements for governance, standardization, and efficient infrastructure usage
• Make evidence-based decisions about when to build, buy, integrate, standardize, or retire capabilities
• Define primary, supporting, and counter-metrics for the platform
• Measure outcomes such as environment provisioning time, successful setup rate, developer wait time, workflow completion time, reliability, adoption, developer satisfaction, support burden, and infrastructure cost
• Combine telemetry, developer research, experiments, and operational data to identify friction and prioritize improvements
• Evaluate whether improvements translate into faster feedback loops, higher engineering quality, and reduced developer toil
• Communicate progress, evidence, risks, and investment recommendations clearly to engineering and product leadership
• In this role, you will:
• Establish a compelling, evidence-based strategy for the future of engineering environments at Booking.com
• Align platform and engineering organizations around a shared target developer experience and technical direction
• Validate and deliver foundational platform capabilities through high-value engineering use cases
• Demonstrate measurable reductions in environment provisioning time, developer wait time, workflow friction, and operational toil
• Improve the reliability, reproducibility, security, and cost efficiency of engineering environments
• Create a credible, incremental migration path from legacy environments to the new platform
• Establish a sustainable platform and operating model that can serve thousands of engineers at scale

Benefits

• Health insurance
• Free access to Headspace for you and your loved ones
• Global Employee Assistance Program
• Meditation and Breastfeeding rooms at the office
• Booking Cares - 2 days per year to volunteer and learn
• Life insurance
• Disability insurance
• Pension plan
• Annual paid time off
• Parental leave - 22 weeks
• Grandparent leave - 10 days
• Care leave - 10 days
• Bereavement leave - up to 4 weeks
• Anniversary leave
• Working from Home Furniture and Ergonomic Support
• Working from Abroad - up to 20 days per year
• Discounts & Wallet credits to spend on our products
• Upgrade to Booking.com Genius Level 3
• Friends & Family Booking.com discount vouchers
• Free access to online learning platforms
• Development and mentorship programs to support career growth
• Access to trainings and workshops
• Team development opportunities
• Local discount programs
• Game rooms in offices
• On-site meals, coffee and snacks including vegan options- Experience defining non-functional requirements such as availability, latency, scalability, security, and cost efficiency
• Significant product management experience, including ownership of a complex technical platform, developer product, infrastructure capability, or internal engineering system
• Demonstrated ability to influence senior stakeholders, manage competing priorities, and align teams across organizational boundaries
• Sufficient technical fluency to understand interconnected systems, engage credibly in architectural discussions, and participate in engineering investment trade-offs
• Strong empathy for developers and experience using research, telemetry, and feedback to understand technical users
• Strong understanding of modern software-development workflows, developer tooling, CI/CD, cloud or infrastructure platforms, and the software-development lifecycle
• Strong analytical skills, including defining success metrics and working with imperfect or ambiguous engineering-productivity data
• Demonstrated success taking an ambiguous or zero-to-one technical product from problem definition through validation, delivery, and adoption
• Experience defining product strategy and delivering meaningful outcomes in a large-scale, multi-team engineering environment
• Experience leading a platform migration or replacing deeply embedded legacy tooling
• Experience with developer environments, cloud-development environments, ephemeral environments, container orchestration, infrastructure platforms, or internal developer platforms
• Understanding of how AI coding tools and autonomous engineering agents affect requirements for development and execution environments
• Familiarity with developer portals, infrastructure as code, service catalogs, observability, and environment-management systems
• A degree in Computer Science, Engineering, or a related discipline—or equivalent practical experience