Senior Technical Program Manager

Who you are

• 6+ years of relevant industry experience
• Agile certifications from Scrum Alliance, Scrum.org, PMI, or ICAgile
• Advanced Atlassian Power User (Jira Product Discovery, Jira Space Administration, Jira Plans)
• Experience with CI/CD tooling and DevOps practices
• Experience in software development, infrastructure, or live operations management
• Excellent teamwork, team leadership, communication, and stakeholder management
• Previous program experience in a large distributed organization
• Experience managing hardware/software/video game products through the entire life cycle – from conception, development and launch to maintaining and operating a live service
• Atlassian certifications

What the job involves

• Technical Program Managers at Riot lead passionate, cross-functional teams to achieve player value through the delivery of large programs that are aligned with Riot's strategic priorities
• Our commitment is to empower our game teams to focus on creating and operating unique, secure, and scalable services from inception to global deployment
• As a Senior Technical Program Manager on the Developer Connections (DevCon) team, you will coordinate important development projects and lead the integration of Riot's games with the DevCon suite of products
• You will work with cross-functional Scrum teams and will be responsible for implementing and upholding standards for our delivery framework, as well as coach your team members on best practices for program delivery
• You will report to the Senior Manager of Technical Program Management on the DevCon team
• Align autonomous teams towards complex cross-business unit programs centered around Riot's strategic technology priorities
• Create program plans with cross functional teams such as, creative, architecture, operations, technical teams, and leadership
• Evangelize processes and delivery methodologies to ensure we accomplish our program goals
• Facilitate and manage Agile project management events and processes for medium to large project teams
• Report on program performance, ensuring each program achieves milestones against its objective
• Organize program-level planning, communication, and team member rituals
• Manage risks and issues across programs and within teams
• Foster transparency and predictability by building and maintaining roadmaps for assigned programs
• Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction
• Assist in the creation of product release and go-to-market plans
• Understand fiscal practices and controls, recording, and reporting on program expenditures and ROI

Benefits

• Healthcare: Medical, dental, and vision plans that cover you as well as your spouse/domestic partner and children.
• Family Care: Life insurance, parental leave, plus short and long-term disability.
• Open Paid Time Off: In addition to holidays, a 2-week end of year break, and a 1-week mid-year break, Rioters are trusted to take the time they need throughout the year.
• Retirement: Riot matches retirement contributions so you can continue to play games long after you retire.
• Play Fund: Riot’s annual play fund allows Rioters to broaden their knowledge of the games that matter to players and the community.
• Donation Matching: Riot matches donations of time and money to nonprofits to double down on support.