Senior Technical Program Manager

Who you are

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

What the job involves

• Join our team as a Sr TPM and lead futuristic initiatives that will shape the next generation of intelligent, conversational experiences
• In this role, you'll work at the intersection of disruptive AI technologies and real-world impact, making a difference for millions of customers
• You'll collaborate with a team of passionate professionals who are as excited about innovation as you are, and together, you'll push the boundaries of what's possible with Alexa+
• As a Sr. Technical Program Manager, you'll drive the development of next-generation features powered by advanced AI technologies, including Generative, Agentic, and Real-time AI
• You'll work closely with cross-functional teams, including product management, design, and data science, to design and deliver innovative solutions that leverage these AI technologies to enable seamless, intelligent experiences
• You'll also lead the integration of these advanced AI systems into Alexa's core capabilities, ensuring a seamless and intuitive user experience
• Lead Comms initiatives across sync, async, contacts management, device software and common services
• Partner with engineering teams, leadership, product management, and UX to ensure we're building the best customer experience using innovative technologies
• Serve as the POC for broader Alexa+ mechanisms like LRs, Deep Dives, Product Days
• Stakeholder management across Alexa and partner teams and manage executive level communications
• Lead the roadmap prioritization process
• Manage cross functional quality initiatives like CPDR deep dives and fixes
• Establish and improve processes for managing complex, cross-functional programs and coordinating release schedules