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Senior Technical Program Manager

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Onsite

Senior Technical Program Manager

TrustNet Technologies

Senior Technical Program Manager

Skills

AWSJiraSAP ERPSupply ChainDigital Transformation

6 days ago

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Important information


Contract type:

Freelance / Contract

Location:

Costa Rica

Work mode:

Onsite

Published on:

14 October 2026

What they need


The Senior Technical Program Manager – MES & Enterprise Integrations is a strong IT project manager who will lead the MES workstream of a multi-year SAP S/4HANA transformation, owning delivery, budget, vendors, and integrations end to end. Experience with MES or manufacturing technology is a strong plus.

Key Responsibilities

IT Project and Program Management

  • Plan and run complex IT projects from start to finish, managing scope, schedule, budget, quality, resources, and risk.
  • Build and maintain project plans, milestones, and critical paths across workstreams, vendors, sites, and releases.
  • Run project governance: status reports, risk and issue logs, change control, and steering committee updates.
  • Lead cross-functional teams and hold internal teams and vendors accountable for their commitments.
  • Use Waterfall, Agile, or hybrid methods as each project requires.

Integration Management

  • Oversee end-to-end integrations between ERP and other enterprise applications.
  • Work with business teams, IT, and vendors to agree on integration requirements and plans.
  • Coordinate connectivity, interface development, and integration readiness throughout each project.
  • Act as the main point of contact for all integration work.
  • Manage dependencies across applications, sites, releases, and infrastructure so manufacturing keeps running without disruption.
  • Own and communicate the multi-year MES roadmap, balancing global standards with justified site needs, business value, and capacity.

Delivery, Testing, and Deployment

  • Lead MES and integration readiness through every phase: design, build, system integration testing (SIT), user acceptance testing (UAT), validation, cutover, go-live, hypercare, and handover to support.
  • Confirm that environments, connectivity, access, monitoring, and test and master data are ready before each testing, cutover, or deployment event.
  • Define and manage testing strategies, including integration and smoke testing.
  • Keep master and transactional data in sync across systems.
  • Track risks, issues, decisions, and regulatory impacts across systems and releases; escalate early and drive issues to closure.
  • Maintain environment and deployment plans and resolve conflicts before they affect operations.

Operational Support and Incident Management

  • Coordinate the resolution of integration issues that affect operations, testing, or production.
  • Lead root cause analysis and drive corrective and preventive actions with IT teams and vendors.
  • Monitor integration performance and drive continuous improvement.

Budget and Resource Management

  • Build and manage the annual budget for integration activities.
  • Track spending against budget and flag variances, risks, and savings opportunities.
  • Plan resources for releases, testing cycles, deployments, and post-go-live support.

Qualifications

Required

  • Bachelor's degree in IT, Business, Supply Chain, Engineering, or a related field.
  • 10+ years of IT project or program management experience on large, complex technology projects such as enterprise applications, ERP, or systems integration.
  • Proven ownership of scope, schedule, budget, vendors, and teams, with a track record of delivering on time and on budget.
  • Strong command of project management methods (Waterfall, Agile, hybrid) and tools such as Microsoft Project, Jira, or Smartsheet.
  • Experience leading large software releases, testing programs, and deployments.
  • Experience with ERP platforms and enterprise application integrations.
  • Working knowledge of integration technologies such as APIs, middleware, cloud platforms, and data exchange standards.
  • Solid understanding of data management and keeping data in sync across systems.
  • Ability to lead global and site teams, influence without direct authority, and make clear trade-off decisions.
  • Excellent communication and executive stakeholder management skills.

Preferred

  • Highly preferred: experience with manufacturing technology, especially MES platforms (for example, Werum PAS-X, Siemens Opcenter, Rockwell FactoryTalk, or SAP Digital Manufacturing) and their integration with ERP.
  • PMP, PgMP, or PRINCE2 certification.
  • Experience with SAP S/4HANA or SAP ECC.
  • Experience in regulated industries such as manufacturing, healthcare, or life sciences.
  • Knowledge of supply chain applications and processes.
  • Experience with digital transformation or ERP modernization programs.
  • Familiarity with integration tools such as SAP BTP, AWS, EDI, or API management platforms.

What You'll Bring

  • A hands-on project management style that brings structure and predictability to complex delivery.
  • Strong leadership and the ability to influence in a matrixed organization.
  • A balance of strategic planning and hands-on execution.
  • A proactive, problem-solving mindset.
  • The ability to simplify complex technology choices and build trust with manufacturing and quality leaders.

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