Senior Technical Program Manager, Ops Tooling & Rider

Key Responsibilities & Skills

• Ops Tooling & Efficiency Delivery
• Rider & Vehicle Experience Management
• Fleet Cost & Reliability Optimization
• Stakeholder Influence without Authority
• Roadmapping & Dependency Management
• Critical-Path Planning
• Operational Efficiency Metrics
• Program Execution & Delivery
• Risk & Issue Identification & Resolution
• Cross-Functional Alignment (Engineering, Autonomy, Operations)
• Scale-up of Consumer-Facing Mobile Products
• Safety-Critical Systems Coordination

Technical Skills

• Jira / Agile Lifecycle Management
• Software Development Lifecycle (SDLC)
• Roadmapping Tools
• Data Analytics for KPI Tracking

Education

Bachelor's Degree in Engineering, Mechanical Engineering, Electrical Engineering, Robotics, Computer Engineering, Software Engineering. Preferred: Master's Degree in Engineering, MBA, Master's in Computer Science, Master's in Robotics.

Industry Experience

• Autonomous Vehicles
• Mobility Services
• Ridesharing
• Logistics
• Fleet Operations
• Consumer Mobile Applications
• Robotics
• Safety-Critical Systems

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