G
Glean
Senior Technical Program Manager (Product)
Skills
Product StrategyMachine LearningAI
2 months ago
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Important information
Contract type:
Permanent
Salary:
$198,000 – $235,500 / year
Location:
Mountain View, CA, USA
Work mode:
Onsite
Published on:
12 August 2026
What they need
- Glean is seeking a Sr. Technical Program Manager (TPM) to lead complex, cross-functional initiatives that shape how our enterprise AI product evolves, scales, and delivers value to customers
- This role sits at the intersection of product, engineering, design, and go-to-market, ensuring Glean’s product roadmap is executed with clarity, quality, and velocity. You’ll drive alignment across teams, streamline execution for multi-quarter programs, and help deliver delightful, high-impact product experiences that advance Glean’s mission
- You’ll partner closely with Product Managers, Engineering Leads, Design, and Customer Success to orchestrate end-to-end delivery while ensuring technical excellence, customer empathy, and cross-functional alignment
- Lead end-to-end product development programs, spanning ideation, design, engineering, and launch
- Build and maintain program plans that drive clarity across teams ensuring transparency in scope, timelines, and ownership
- Drive execution excellence for cross-functional initiatives, balancing speed with quality
- Partner with Go-To-Market and Customer Success teams to ensure readiness for product rollouts and customer adoption
- Facilitate communication across Product, Design, and Engineering to align priorities and unblock delivery
- Proactively identify and mitigate delivery risks, tradeoffs, and cross-team dependencies
- Establish clear visibility into execution health using metrics such as velocity, quality, and adoption impact
- Continuously evolve how Glean plans, tracks, and delivers cross-functional programs thereby improving predictability and accountability
- Driving the company’s Product roadmap execution, ensuring alignment between product vision, engineering delivery, and customer outcomes
- Structuring and managing programs for major product launches, platform enhancements, and customer-facing capabilities
- Partnering with PMs and Eng to define clear requirements, success metrics, and launch criteria
- Anticipating risks, resolving dependencies, and ensuring smooth execution across engineering and GTM teams
- Improving execution rigor, building visibility into progress, blockers, and outcomes across multiple teams
- Driving operational excellence through consistent program cadences, postmortems, and lessons learned- Deep technical background in AI/ML systems, LLMs, and agents, with an ability to translate complex capabilities into practical product impact
- Strong understanding of software product development, including API design, data systems, and product integration patterns
- A builder mindset; proactive, collaborative, and focused on enabling teams to deliver their best work
- 8-10+ years of experience in technical program management with a proven track record of driving complex product programs from concept to launch in fast-paced SaaS environments
- Ability to structure multi-quarter product programs with measurable outcomes
- Excellent written and verbal communication skills; able to translate between technical and business contexts
- Demonstrated ability to manage through ambiguity, anticipate risks, and build alignment across diverse teams
- BS/MS in Computer Science, Engineering, or a related technical field- As part of the interview process, you’ll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn’t required
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