Senior Technical Trainer

Job Summary:

The Technical Trainer will be responsible for the analysis, design and delivery of training in a project delivery environment. This role ensures identified customers and employees are trained in both content knowledge and relevant skills and provides feedback on their performance. The role will meet training requirements within a program schedule by meeting business expectations, schedule timeframes, customer needs and expectations of the business.

This position typically requires an ability to work autonomously incumbents of this position will regularly exercise discretionary and substantial decision-making authority.

Essential Job Duties and Responsibilities:

• Coordinate needs analysis activities to determine skill and knowledge requirements
• Develop and maintain training curriculum for assigned groups of employees
• Collaborate with internal and external stakeholders (e.g. engineering, V&V, program management, services, customers) to establish and define training content, prerequisite skills, knowledge required, and training outcomes
• Format, research, design, and develop training course materials (including manuals, training plans, outlines, training objectives, instructor guides, student guides, workshop exercises, and performance tests) in accordance with company standards and stakeholder expectations
• Determine instructional delivery methods e.g. individual training, group training, lectures, demonstrations, meetings, and workshops
• Produce and edit training materials, including handouts, manuals, online courses, PowerPoint presentations and associated resources, using existing materials (where possible) such as engineering documents and documents developed by other writers
• Collaborate with other trainers regarding concept design to ensure alignment and consistency
• Ensure training is evaluated effectively and recorded for reporting and audit purposes
• Evaluate training material on an ongoing basis for continuous improvement based on feedback from trainers, managers, and own observations, and edit as appropriate
• Develop and conduct assessments to measure trainee progress and evaluate training effectiveness
• Report progress updates on trainee participants, schedule and results to management
• Comply with APAC PMO Governance Standards

General Duties and Responsibilities:

• Comply with Cubic’s Quality Management System
• Comply with Cubic Occupational Health, Safety and Environment policies and procedures
• Comply with security in accordance with established policies and procedures
• Comply with Cubic Human Resources Procedures
• Other duties as requested

Minimum Job Requirements:

Qualifications

• Four-year degree/diploma in a related field or equivalent experience in a relevant role
• Certificate IV in Training & Assessment (TAE40122)
• Experience with ITIL, ISO 20000 and Capability Maturity Model Integration (CMMI) – Desirable

Skills/Experience/Knowledge

• Minimum 2 years’ experience in technical training roles
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and measurement of training effectiveness
• Demonstrated success in the design, development, delivery and piloting of training in response to identified training needs and specifications, appropriately utilising a range of best practice training techniques
• Capable of interpreting system specifications to design training material
• Intermediate skills using Microsoft Office suite, i.e. Word, PowerPoint, Excel, Teams, and Outlook, and Microsoft SharePoint
• Knowledge and experience working in a project environment delivering technical systems; and experience with products comprised of software applications and hardware solutions would be highly regarded
• Experience in Transportation, Automated Fare Collection Systems, or banking/financial sectors would be highly regarded

Personal Qualities

• Strong communication skills (verbal and written) with the ability to explain technical or complex topics to non-technical audiences
• Highly motivated self-starter who can work effectively in a collaborative team environment or autonomously
• Positive, proactive approach with a focus on delivering outcomes
• Creativity and willingness to implement new approaches
• Excellent organisational, planning, and time management skills
• Adaptable and effective in dynamic, fast-paced environments where team members and stakeholders are based remotely

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business needs.