Senior Technician Assistant

Key Responsibilities:

• Lead, guide and train technicians to ensure quality and efficient service delivery.
• Carry out repairs of consumer electronics (CE) products at customers’ premises.
• Proactively update job status and service records via the Samsung system.
• Manage and monitor service jobs, ensuring timely and accurate updates.
• Follow up on pending cases and ensure timely completion and closure.
• Perform any other ad-hoc duties as assigned.

Requirements:

• ITE Diploma or higher in Engineering or a related discipline
• Able to communicate effectively in English and Chinese
• Possess a valid Singapore Class 3 driving license (mandatory)
• Basic knowledge of electronics and electrical systems
• Hands-on experience in on-site troubleshooting, maintenance, and repair
• A strong team player with good analytical and problem-solving skills
• Self-motivated, responsible, and able to work independently when required