Senior Technician Service

Job Summary

This role is responsible for safe and reliable maintenance of elevator and escalator units within assigned routes and ensuring customer centricity and delight.

Job Title: Service Executive

Location: Chennai

Country: India

Experience: 2 to 8 years experience in elevator industry

Key Responsibilities

• Adherence to EHS guidelines at all times. Will be responsible for adhering safety norms for equipment and end user safety.
• Will be responsible for maintenance of the units, trouble shooting, code maintenance Customer Service for assigned units.
• Ensure zero callbacks through periodic scheduled maintenance of the units.
• Respond promptly to breakdowns with a focus on achieving first-time fix.
• Ensure continuous and reliable equipment operation.
• Will be responsible for Generating T leads and closing T Orders on time.
• Timely and Transparent communication with customers.
• Build strong customer relationships during site visits.

Qualifications & Requirements

• Diploma Engineering in Electrical, Mechanical or Electronics Engineering
• Minimum 2 to 5 years of experience in elevator maintenance with hands-on exposure to technical troubleshooting, repairs, and safety protocols

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