Senior Technician/ Technician

Job Description Sr. Technician / Technician
Department: Service & Maintenance
Location: PAN India
Company: Birla Elevators
Job Summary
The Sr. Technician/Technician is responsible for the installation, maintenance, troubleshooting, and repair
of elevators and escalators. The role ensures safe and eicient operation of equipment while maintaining
high standards of customer service and compliance with safety regulations.
Key Responsibilities
Installation & Maintenance

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Perform preventive and breakdown maintenance of elevators and escalators.
Carry out installation, testing, and commissioning activities as assigned.
Ensure equipment operates safely and eiciently.
Troubleshooting & Repairs
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Diagnose mechanical and electrical faults.
Attend service calls and rectify issues within stipulated timelines.
Replace defective components and perform corrective maintenance.
Safety & Compliance
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Follow company safety policies and site regulations.
Conduct routine safety inspections and report hazards.
Maintain service records and documentation accurately.
Customer Support
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Coordinate with customers regarding maintenance activities.
Address customer concerns professionally and promptly.
Ensure high customer satisfaction through quality service delivery.
Reporting
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Submit daily service reports and maintenance checklists.
Update supervisors on pending issues and site requirements.
Qualications
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ITI / Diploma in Electrical, Electronics, Mechanical, or related discipline.
Experience in elevators, escalators, electrical maintenance, or industrial equipment preferred.

Experience
Technician: 03 Years
Sr. Technician: 38 Years
Required Skills
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Elevator & Escalator Maintenance
Electrical & Mechanical Troubleshooting
Preventive Maintenance
Safety Compliance
Customer Handling
Teamwork & Communication
Preferred Industry
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Elevator & Escalator Industry
Building Services
Industrial Maintenance
Facility Management
Reporting To: Service Supervisor / Service Manager
Employment Type: Full-Time