Senior Technology Application Specialist

About the role

The Senior Technology Application Specialist is a key driver in the development and management of the organisation's software applications. This role focuses on the strategic development, integration, and optimisation of technology to enhance business processes, improve user experience, and achieve operational excellence. Reporting to the IT Program Delivery & Application Support Manager, the role involves comprehensive support of existing applications, development of new applications, and serving as a technology expert within project teams.

Key responsibilities

• Strategically implement and configure advanced software applications to meet organisational objectives and user requirements
• Provide Business-As-Usual (BAU) support for end-users across a diverse range of non-SAP applications
• Play a pivotal role in integrating software applications via middleware, ensuring seamless communication and functionality between disparate systems—including integration with enterprise corporate technologies such as SAP ERP to support end-to-end business processes
• Troubleshoot and resolve complex application issues, ensuring business continuity and minimal operational impact
• Oversee regular maintenance and systematic updates to ensure application security and performance optimisation
• Ensure the consistent reliability and high performance of existing applications through proactive ongoing support
• Lead the innovation and development of cutting-edge applications that are in line with organisational ambitions and the forefront of technology
• Act as the principal technical resource in projects demanding specialised application development or significant modifications, guaranteeing that technical solutions are perfectly synchronised with project objectives and offer substantial value
• Conduct consultations with stakeholders to extract precise business requirements and goals, confirming that application deployments are perfectly tailored to strategic business plans
• Act as the principal technical authority and custodian of the Pact BI data model, overseeing its integrity, development, and deployment within the organisation

About you

• Tertiary degree in Computer Science, Information Technology, or a related field
• Extensive and demonstratable expertise in developing and managing integration solutions, with a strong focus on middleware platforms and suites such as SAP Business Technology Platform (BTP)—including SAP Integration Suite and REST API Management
• Advanced proficiency in DevOps practices and pipeline management, including the design and implementation of both code-based and low-code integration interfaces between disparate systems
• Extensive expertise in SQL and in JavaScript frameworks such as jQuery and React, supporting the development and maintenance of complex data-driven applications and integration logic
• Comprehensive understanding of Microsoft Azure services, with the ability to leverage cloud-native tools to support scalable, secure, and modern integration solutions
• Advanced proficiency in Microsoft Power Platform—including PowerApps, Power Automate, and Power Pages
• Strong command of Microsoft Power BI, capable of transforming integrated data into actionable insights through dynamic dashboards and reports
• Proficiency with the Microsoft Fabric ecosystem, contributing to enhanced user experiences and application performance
• Demonstrated experience in migrating and transforming legacy data platforms to modern, scalable architectures