Senior Technology Specialist

Job Responsibilities:

• Maintain, optimize, and support core network infrastructure, cloud environment, IT systems, and daily helpdesk operations.
• Partner with external vendors and technical contractors to deploy digital solutions on schedule, within budget, and to standard.
• Deliver technical expertise and execution support for enterprise digital transformation projects, system upgrades, and roadmap rollout.
• Enforce IT governance frameworks, standard operating procedures, and incident response protocols to maintain operational continuity.
• Help implement robust security protocols to protect sensitive data.
• Contribute to building a proactive and solutions-oriented digital culture that supports the organization’s mission and long-term sustainability.

Requirements:

• A Higher Diploma / Degree or above in Computer Science, Information Technology, Digital Technology, or a related field.
• At least 5 years of relevant IT / Digital experience, preferably in an NGO, social service, or public sector, with a minimum of 2 years in a supervisory role.
• Proven track record in implementing and maintaining robust system protection services including system modernization, patch management, system monitoring, cybersecurity solutions, business continuity, resilience, backup and disaster recovery, data protection strategies.
• Solid experience in Windows Server/IIS/SQL Server/MySQL platform, Active Directory, Group Policy, Hyper-V/VM, Firewall, SAN management, Networking, WiFi, CCTV and IoT solutions.
• Experience in cloud technology (SaaS/PaaS/IaaS/VM hosting on AWS/Azure/AliCloud, Microsoft 365 ecosystem, Microsoft Teams / Google Workspace Collaborative Platform, SharePoint Administration, Active Directory/EntraID).
• Familiar with centralized monitoring and management solutions covering internet, WAN/LAN, WiFi, server capacity and storage, backup, disaster recovery, endpoint protection, cybersecurity, AD identity and access management services.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
• A strong team player with a positive, can-do attitude, a proactive approach, and a mission-driven mindset committed to service excellence.
• Immediate availability is highly preferred.

Staff Benefits:

The successful candidate will enjoy a comprehensive benefits package, including medical coverage, family-friendly leave arrangements and professional development opportunities.

Please submit application with covering letter, full resume, expected salary and available date to the Head of Human Resources via email by clicking "Apply Now".  For more details about our organization, please view our website at www.hkspc.org

(HKSPC is committed to ensuring the safety and well-being of our children. All applicants must be willing to undergo sexual conviction record check, background checks and child safeguarding screening)

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