Senior Telecaller

Roles & Responsibilities

• Make outbound calls to prospective customers and follow up on incoming inquiries.
• Explain company projects, property details, pricing, location, and available facilities to potential customers.
• Generate qualified leads and convert prospects into interested customers.
• Schedule and coordinate site visits for interested clients.
• Achieve the monthly target of 12–15 site visits.
• Follow up regularly with interested customers to encourage site visits and bookings.
• Maintain accurate records of calls, leads, customer feedback, and follow-ups.
• Coordinate with the sales team to ensure the successful conversion of leads into site visits and bookings.
• Submit daily reports (DSR) detailing calls made, leads generated, follow-ups, and site visits scheduled.
• Maintain professional communication and ensure a positive customer experience.
• Work towards achieving the assigned sales and lead-generation targets.
• Handle customer queries politely and escalate complex issues to the concerned team.

Required Skills & Qualifications

• Minimum qualification: Graduate
• Good verbal communication skills in Hindi; basic English is an advantage.
• Freshers and experienced candidates may apply.
• Basic knowledge of MS Excel and computer operations.
• Good convincing, negotiation, and follow-up skills.
• Ability to work in a target-driven environment.
• Positive attitude, discipline, and professional behaviour.

Performance Expectations

• Achieve the assigned target of 12–15 site visits per month.
• Maintain consistent follow-ups with potential customers.
• Ensure accurate lead management and timely DSR submission.
• Demonstrate punctuality, professionalism, and dedication towards company goals.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person