Senior Test Manager

OVERVIEW:

• Manage the operations of projects/Labs smoothly with the 3rd party Lab, Factory and Engineering teams and quality teams by independently
• You will have the mindset that anything is possible and possess the willingness to day whatever it takes to win.

LOCATION: ShenZhen

Here are some of the EXCITING things you’ll get to do:

Working Smart, Challenge and be challenge, Positive impact to the team, Clear and clean at operations and proactive.

Accountabilities:

Essential Functions

• Sr.Test Manager of SharkNinja Shenzhen Lab. This responsibility is delegated by the SharkNinja VP Quality testing APAC .
• Manages the SharkNinja Shenzhen Lab operation.
• Test Process management.
• Test schedule optimization.
• Regular report of Lab test result to management
• Responsible for the implementation of Company’s Quality Plan
• Verify and qualify the design to minimize product liability risks while maximizing end customer satisfaction.
• Promote Continuous Improvement in product reliability.
• Ensure that the Test Leaders/ VP and appropriate senior management are immediately informed of serious test issues.
• Develop the new test method and new test fixture.
• Coordinate with US and supplier resource in US.

Additional Responsibilities

• Select, manage and develop the SharkNinja Shenzhen lab team , deploying the Company’s goals into the Lab organization.
• Conduct periodic performance reviews of the test Team members, ensuring appropriate, frank and objective feedback to each test team member.
• Ensure compliance to regulations and corporate policies and procedures.
• Ensure the safety of Lab / test setup & facility wherever in SN lab or supplier lab
• Ensures that the Test items in DQTP are aligned to the related standards, SN Product Specification or Drawing and customer specific requirements.
• DQTP Review for New Project and ECN etc.
• Key Component test plan & verification.
• Jira/CAR review and communication with team for improvement, verification & closure.
• New Test Fixture development per new requirement.
• Test Equipment & Fixture management.
• New Test Protocols generation.
• Test data accuracy management.
• Review and Approve Test Request
• Test capacity definition for the Lab.
• Test capacity development and technical support on Supplier Laboratory.
• Test schedule management, optimize the test schedule per priority level and lab source.
• Monitor the ORT process and reviewing weekly ORT Reporting from Supplier Lab
• Monitor Ongoing Product performance and reliability, initiate Continuous Improvement activities in order to achieve/ exceed the defined Quality Metrics.
• Provide test Director with regular reporting of Ongoing Product testing summary.
• Support the NPD Testing, ensuring it reflects DFMEA and PFMEA. Deliver the test summary (or report) on time.
• Support the Product Readiness activities for new products.
• In conjunction with the appropriate senior management team, make final decision on product improvement.
• Review of Customer return data to develop new test items (or fixture) to avoid the similar issue. Provide Test Engineering support for customer complaint investigation.
• Define and control the budget of Lab operation

Attributes and Skills

• Organizational Awareness
• Problem Analysis and Solutions
• Verbal and Written Communication (English)
• Coaching and mentoring
• Managing Relationships
• Team Orientation/ Engaged Team Player
• Persuasiveness
• Initiative
• Change Orientation/ Drives Positive Change
• Endurance
• Decision Making/ Risk Management
• Leadership and Management
• Quality Orientation/ Attention to details
• Adaptability
• Result Orientation/ Focused
• Sensitive to the deviation/defect
• Knowledge of ISO17025
• Knowledge of Statistical Tools
• Knowledge of Manufacturing and Development Process
• Advanced Computer Skills

Hiring Requirements:

Experience:

• 10 years+ working experience in a Laboratory environment.
• Extensive experience in Household Appliance testing.
• 5 years+ experience in managing a Lab Team.
• Trained with ISO17025
• Experience in generating test protocols & evaluation of the equipment and fixture.
• Working knowledge of IEC /UL/ASTM safety/ performance standards and applying the standards to verify safety margins during qualification process.
• Demonstrated high level of engagement and self-motivation
• Strong communications and interpersonal skills: presents ideas in a style that is clear, fluent and to-the-point
• Action/result oriented: Achieves high level, sustainable performance and results; is bottom-line oriented; steadfastly pushes self and encourages others to grasp ownership for achieving timely, quality, agreed upon results; is highly energetic;
• Demonstrated decision making capability: uses logic and insight to solve problems and create effective solutions.
• Degree in a technical discipline eg. Mechanical, Electronic, Electrical, Material, Industrial science or engineering.
• Knowledgeable and experienced in ISO17025 (Documented Processes and Procedures).