Senior Traffic Manager

Company Description SO&U is a leading marketing and communications agency in the West African region, having grown from a small creative studio founded in 1990 into a respected, full-service group. The organization brings together over 80 professionals with diverse expertise to deliver integrated solutions for clients. Services span concept development, digital marketing, design, media planning, research, public relations, events management, printing, and audio-visual production. Team members collaborate closely to create impactful campaigns and ensure clients receive comprehensive value across all stages of communication and brand building.

Role Description The Senior Traffic Manager is responsible for overseeing the flow of work across creative, account management, digital, production, and media teams to ensure projects are delivered on time and within scope. This full-time, hybrid role is based in Lagos State, Nigeria, with a mix of on-site and work-from-home arrangements. Day-to-day activities include reviewing briefs, assigning tasks, setting timelines, maintaining production schedules, and monitoring resource allocation across multiple campaigns. The role involves coordinating with internal stakeholders to clarify requirements, managing project status updates, flagging risks, and resolving bottlenecks. The Senior Traffic Manager also supports process improvement, ensuring adherence to agency workflows, quality standards, and efficient use of tools and systems.

Qualifications

• Strong project and workflow management skills, including scheduling, prioritization, and resource planning across multiple concurrent campaigns.
• Experience working within or leading traffic/operations functions in an advertising, marketing, or communications agency environment.
• Proficiency with project management and collaboration tools (e.g., Trello, Asana, Jira, or similar), and comfort with using spreadsheets and dashboards for tracking.
• Excellent communication and interpersonal skills, with the ability to collaborate with creative, account, production, digital, and media teams.
• Demonstrated ability to work under pressure, manage deadlines, and adapt to changing client and internal priorities.
• Solid organizational and problem-solving skills, with attention to detail and a focus on process efficiency and continuous improvement.
• Relevant experience in traffic management, production management, or operations in marketing/advertising; prior supervisory experience is an advantage.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent professional experience.
• Comfort working in a hybrid setup in Lagos State, Nigeria, with the ability to be on-site as required.

Ability to commute/relocate:

• Lagos: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Traffic Management: 5 years (Required)

Location:

• Lagos (Required)

Work Location: Hybrid remote in Lagos