Senior Trainer

Key Responsibilities 1: D eliver existing training program

• Deliver existing on-boarding program for new comer
• Deliver training program for new boutique opening, if necessary
• Identify and analyze training needs for Chloe SA.

2 : Implement training

• Coordinate implementation of technical training
• Implement initiate training programed by global team
• Implement training for seasonal ETS
• Follow up with newcomers by providing a sponsor checklist and collaborating with newcomer sponsors.
• Follow up with boutique trainers for in-store training.
• Manage logistics for training delivery
• Collaborate with Richemont Training Program development & implementation for office-based staff/managers

3 : Manage training information

• Prepare and manage annual training calendar
• Maintain and update of training history (list of training program and participants)

4 : Assessment of training for improvement

• Assess effectiveness of training program (by exam or mystery shoppers) and analyze future training needs.
• Provide feedback about training results and challenges to the management, and propose plans to improve the program.

5 : Develop training materials

• Develop training materials (Newcomer, Follow up, fashion basics, etc)

Qualifications

• 2+ years Training experience in apparel/ luxury industry
• Deep knowledge of luxury fashion business
• Native Level Japanese language skills, Intermediate level English skills.

ATTRIBUTES

• Good communicator
• Proactive & Self-driven
• Flexible
• Energy, motivate all staff
• Strong persuasion skills to move projects forward