Senior Training Manager

Are you a strategic Learning & Development leader who knows how to turn training into measurable business results?

We’re looking for a Senior Training Manager to lead our training strategy, develop high-performing training teams, and drive continuous improvement across our learning programs.

What You’ll Do

• Lead the overall training and development strategy aligned with business goals

• Manage, coach, and develop Training Managers, Trainers, and learning teams

• Design and implement impactful training programs and learning initiatives

• Partner with Operations, Quality, HR, and other stakeholders to address performance gaps

• Track training effectiveness through KPIs, learning metrics, and business results

• Drive continuous improvement across training processes, programs, and methodologies

• Present training insights and recommendations to senior leadership

• Ensure training programs and materials remain relevant, consistent, and aligned with business needs

What We’re Looking For

• 5+ years of experience in Training/Learning & Development, preferably in a BPO or fast-paced corporate environment

• Proven experience managing training teams and/or Training Managers

• Strong background in training strategy, learning program development, and performance management

• Excellent communication, presentation, and stakeholder management skills

• Strong analytical and problem-solving abilities

• Demonstrated ability to lead teams and drive measurable improvements

• Amenable to work onsite in Global One, Eastwood, Quezon City

• Amenable to work on a dayshift schedule

If you're a training leader who is passionate about people development, performance, and business impact, we’d love to hear from you!