Senior UX Designer

Company: Alstom

Location: Bangalore

Job Summary

Could you be the UX Designer Diagnostics in our Advanced Creative Design Global (ACD) team were looking for

Responsibilities

• Product Design UX Execution
• Lead endtoend UX design for DIALOGS, focusing on diagnostic log exploration, troubleshooting workflows, event timelines, and error interpretation.
• Translate technical and operational concepts into structured workflows, wireframes, interaction models, mockups, and hifi prototypes.
• Produce clear interaction specifications and design documentation for smooth collaboration with developers.
• Communicate design decisions using user flows, diagrams, storyboards, and prototypes.
• UserCentered Design Iteration
• Understand how technicians and maintenance engineers interpret logs, identify root causes, and validate corrective actions.
• Conduct usability testing, heuristic evaluations, and gather user feedback to drive iterative improvements.
• Integrate operational constraints, product requirements, and usability insights to refine the product experience.
• Design Systems Consistency
• Contribute to Alstoms design system through reusable components, documentation, and pattern refinement.
• Promote consistency across screens, interactions, and accessibility within the DIALOGS application.
• Collaborate with engineering counterparts to ensure feasible and scalable component implementation.
• Accessibility UX Quality
• Apply accessibility principles (WCAG standards) across all designs, ensuring inclusivity and clarity.
• Identify potential usability risks early and help teams mitigate them.
• Support internal reviews and quality checks to maintain high UX standards.
• Diagnostics Analysis Improvement
• Review user workflows and identify friction points in troubleshooting and diagnostic interpretation.
• Recommend improvements based on user behaviour, system patterns, and practical maintenance workflows.
• Provide actionable insights to enhance efficiency, comprehension, and decision-making in DIALOGS.
• Collaboration, Governance Documentation
• Work closely with crossfunctional teams to align product goals, technical feasibility, and design quality.
• Contribute to standardized UX documentation, governance activities, and design rationale logs.
• Advocate for scalable UX practices and systematic adoption of design principles.

Mandatory

• Bachelors degree in Interaction Design or Design from design school / university or HCI or equivalent practical experience
• 6+ years of UX, interaction design, or digital product design experience.
• A portfolio featuring complex workflows, data-heavy interfaces, interaction design, and problem-solving approaches (must include link or access instructions).
• Experience designing for enterprise, operational, or analytical applications.
• Excellent visual and interaction design capabilities with strong attention to detail.
• Experience collaborating with Product Owners, Engineering, QA, Support, and data-oriented teams.
• Strong communication and presentation skills, able to articulate design rationale clearly.

Desirable

• Experience working with early-stage or evolving products, including ambiguity and shifting priorities.
• Ability to integrate cross-functional feedback and advocate for UX and user-centered design principles.
• A1 - French Language not a must

Competencies, Skills Tools

Interaction UX Craft

• Advanced interaction design skills for complex, data-rich, workflow-based applications.
• Ability to simplify diagnostic logs, error messages, and technical data into intuitive experiences.
• Strong grasp of information architecture, navigation modeling, and visual hierarchy.
• Expertise in designing enterprise-grade usability: clarity, resilience, and predictability.
• Ability to design for progressive disclosure, multi-step task flows, and high-density data layouts.

Systems Thinking Design System Mindset

• Strong understanding of design systems, reusable UI patterns, and scalable component libraries. Contribute to evolving design system.
• Ability to identify cross-product UI patterns and drive consistency across teams.
• Experience collaborating with engineering to evaluate feasibility and maintain implementation fidelity.

Accessibility UX Quality

• Solid working knowledge of WCAG 2.1/2.2, contrast standards, interaction states, and inclusive design.
• Ability to identify UX risks early and guide improvements before development.
• Experience conducting usability assessments and heuristic evaluations.

Analytical Diagnostic Thinking

• Comfortable interpreting logs, event sequences, system messages, and structured data formats.
• Strong analytical mindset to evaluate friction, usage patterns, and adoption metrics.
• Ability to translate diagnostic insights into UX adjustments and workflow optimizations.

Collaboration Stakeholder Management

• Strong communication and storytelling abilities to explain design decisions and options.
• Experience coordinating with Product, Engineering, QA, and Support teams in enterprise environments.
• Ability to operate autonomously as a senior individual contributor while driving alignment.

Professional Attributes

• Proactive, structured, and improvement-oriented.
• Skilled at managing ambiguity while maintaining clarity of direction.
• Pragmatic, balancing UX aspirations with technical and delivery constraints.

Design Prototyping

• Figma (components, variants, tokens, auto-layout, prototyping).
• FigJam or similar tools for journey mapping, IA, wireflows, and workshops.

Additional (Nice-to-Have)

• Understanding of data-visualization logic (charts, timelines, patterns) for designing diagnostic UI.
• Familiarity with structured data formats (JSON, event logs) to better empathize with troubleshooting workflows.
• Exposure to user testing tools for remote usability studies