Senior UX Researcher (Mixed Methods, Quant-Leaning)

• We have a large and growing user base, with an opportunity to deepen our understanding of what drives conversion, willingness to pay, and long-term subscription value
• We’re looking for a Senior Mixed Methods UX Researcher in New York to lead this work
• This is a quantitatively oriented role focused on using rigorous research and measurement to shape product and growth decisions, complemented by qualitative research when deeper user insight is needed
• You’ll partner closely with product and cross-functional leaders across growth, monetization, and subscriptions, helping inform fast-moving decisions around pricing, packaging, and conversion
• This role adds deep research expertise to the team
• You’ll set a high bar for methodological rigor, clarify what the research can reliably answer, and guide stakeholders toward well-supported decisions
• Lead end-to-end research that informs product, growth, and monetization decisions
• Use a range of research methods to understand customer needs, behaviors, and preferences
• Partner closely with product, design, data, and other cross-functional teams
• Build scalable approaches for measuring customer sentiment and product performance over time
• Clearly communicate what the research shows, what it does not show, and what the team should consider next

Benefits

• Retirement Match: Suno offers a Traditional 401(k) plan and Roth 401(k) plan with a 3% Safe Harbor company match.
• Medical, Dental & Vision: We offer competitive medical, dental, vision insurance for employees and dependents.
• Commuter Benefit: Generous monthly stipend for commuting expenses.
• Lunch Program: Suno offers free lunch 5 days a week in each of our office locations.
• Time Off: Suno employees are provided with unlimited paid time off as well as unlimited sick days + 11 company holidays.
• Creative Education Stipend: Annual reimbursements for creative education and development.
• Parental Leave: 16 weeks of fully paid parental leave to both birthing and non-birthing parents.- You communicate clearly and can help cross-functional partners turn research into decisions
• You are curious, collaborative, and comfortable working through ambiguity in a fast-moving environment
• You have experience leading quantitative or mixed-methods research for consumer products or services
• You are comfortable working with surveys, experiments, behavioral data, or related forms of customer insight
• You can select practical, rigorous research methods based on the question and business context