Senior Villa Manager

About us

PT. Paradise Villas Group is a leading global Villa Management Company dedicated to providing exceptional service and creating memorable experiences for our clients. We are looking for a dynamic and personable Villa Manager (VM) to join our team and help us maintain the highest standards of customer satisfaction. We are looking for Kerobokan & Canggu Area

Qualifications & experience

• Proven experience as a Villa Manager or in a similar role within the hospitality industry is highly preferred.
• Strong leadership and organizational skills.
• Ability to manage and resolve conflicts effectively.
• Excellent communication and interpersonal skills.
• Attention to detail and a commitment to providing high-quality service.
• Knowledge of local laws and regulations related to hospitality and property management is highly preferred.
• Mode of transportation (motorbike)
• Based in Kerobokan and Seminyak

Tasks & responsibilities

• Manage the day-to-day operations of the villa.
• Ensure exceptional guest experiences by providing high-quality service.
• Supervise and train villa staff to ensure they meet the company standards and SOPs.
• Coordinate with maintenance and housekeeping teams to maintain the villa in top condition. Arrange for and oversee villa maintenance tasks.
• Handle guest inquiries and complaints, mostly in person, professionally and efficiently.
• Oversee inventory management and procurement of supplies.
• Manage budgets and financial records related to villa operations.

Benefits

• Health Insurance
• Social Insurance
• Bonus
• THR
• Training and development program
• Opportunities for career advancement