Senior Waiter

Senior Waiter – Oyster and Chop, Auckland Viaduct

Join one of Auckland’s premier waterfront dining destinations

At Oyster and Chop, we pride ourselves on delivering outstanding food, premium wines, and professional yet welcoming service. Situated in the heart of the Viaduct Harbour, our restaurant is known for its fresh oysters, prime steaks, and a bustling atmosphere that draws locals and visitors alike. Currently we undergoing a Hamptons inspired refurbishment to the restaurant designed by CTRL Space and will be back for September. We are looking to add a couple of experienced and motivated Senior Waiters to join our front-of-house team when we come back in early September.

About the Role

As a Senior Waiter, you will be responsible for providing professional, efficient, and engaging service to our guests. You’ll bring strong hospitality knowledge, excellent communication skills, and a passion for delivering memorable dining experiences. This is a hands-on role where you’ll support the team while working closely with the Manager on Duty, bar staff, and kitchen team.

Key Responsibilities

• Deliver high-quality table service, ensuring guests receive efficient and courteous attention at all times.
• Accurately take and process food and beverage orders using POS systems.
• Demonstrate strong menu knowledge, including daily specials, wine, and beverage pairings.
• Use effective up-selling techniques to enhance the dining experience.
• Work collaboratively with bar and kitchen staff to ensure smooth service flow.
• Handle guest queries and complaints professionally, escalating when needed.
• Maintain cleanliness and presentation standards across the restaurant.
• Follow health, safety, and compliance standards, including responsibilities under the Sale and Supply of Alcohol Act.

About You

• Minimum 4 years’ experience as a waiter in quality restaurants or hotels (NZ or international).
• Strong knowledge of food, wine, and beverages.
• Confident using POS systems and handling transactions.
• Outgoing, friendly, and energetic personality with a positive attitude.
• Able to work under pressure, multitask, and stay organised in a fast-paced environment.
• A team player committed to delivering excellence in service.
• Reliable, flexible, and fluent in English.

What We Offer

• The chance to work in one of Auckland’s most iconic waterfront restaurants.
• A supportive and professional team environment.
• Competitive pay with opportunities for career development.
• Great customers who reward great service
• Dynamic, lively workplace.

If you’re passionate about hospitality and thrive in a busy, high-quality dining environment, we’d love to hear from you.

Sponsorship and Visa support is not available for this role.