Senior Windows Administrator

Location: Remote (Ability to travel to NGC facilities as needed)

• Full time

About MAXX

MAXX Potential helps organizations diversify and strengthen their tech talent pipeline. Founded by industry leaders in 2012, we understand the continuous challenge IT Leaders face: the need to deliver more with less, while at the same time building a strong team and planning for the future. MAXX has created a one-of-its-kind Apprenticeship program that benefits everyone and truly puts people first.

Our approach enables us to attract high-potential aspiring technologists and get them delivering value right away, while simultaneously building their skill sets with mentorship from our experienced team. This highly versatile and flexible design makes it possible for us to offer high-quality services at costs comparable to offshore companies. We are also able to offer our customers a dependable, reliable, and diverse talent pipeline, that they might otherwise be missing out on.

Position

We are seeking a Senior Windows Administrator to support and enhance enterprise-level IT infrastructure. In this role, you will be responsible for maintaining and troubleshooting Windows-based physical and virtual servers, optimizing system performance, and ensuring high availability and security across multi-user computing environments.

Why Join MAXX Potential?

• Impactful Work: Contribute to high-profile IT operations and infrastructure projects.
• Professional Growth: Work in a collaborative environment with experienced technologists.
• Flexible & Remote: Enjoy the freedom of a remote role with meaningful technical challenges.

Ready to take the next step in your career?
Apply today and be part of a team that values expertise, collaboration, and continuous learning.

What You'll Do

Windows Server Administration

• Maintain smooth operation of multi-user computer systems, coordinating with network administrators.
• Evaluate vendor products, interact with users, and recommend hardware/software purchases.
• Oversee server installation, backup recovery, documentation, and policy enforcement for system usage.
• Troubleshoot and resolve operational software issues to restore service promptly.
• Administer Windows Operating Systems with a focus on performance tuning and security hardening.

Physical Server Support

• Perform physical server builds and troubleshooting, including:
  • DAS/SAN storage connectivity.
  • Memory, power supply, HBA, and component replacements.
  • Coordination with application/database teams for issue resolution.
  • Storage provisioning: extending/adding SAN drives, configuring RAID groups for DAE storage.
  • Configure server backups and restores (TSM, Avamar)
• Connect servers to network/SAN, ensuring proper configuration and integration.
• Troubleshoot CIFS/NFS permissions, folder/share requests, and general server issues.

Virtual Server Administration

• Deploy and manage virtual servers (TSM, Avamar, Nutanix applications).
• Perform CPU/RAM adjustments, hypervisor troubleshooting, and resource planning across clusters.
• Troubleshoot VM issues, including nonresponsive applications, backup agent failures, and VMware ESXi/AHV/Azure/AWS environments.
• Resolve hypervisor alerts, datastore capacity thresholds, and host connectivity issues.
• Administer snapshots, image backups, and disaster recovery solutions.

Incident & Request Management

• Utilize ServiceNow for incident resolution, request fulfillment, and documentation.
• Investigate database connectivity issues, backup agent communication failures, and fiber channel path failures.
• Work with cross-functional teams to resolve critical IT infrastructure challenges.

What You'll Bring

Basic Qualifications

• 5+ years of Windows Server administration experience.
• Ability to lift up to 40 lbs and work after hours/weekends as needed.
• Capable of travel to NGC facilities as needed.

Preferred Qualifications

• Windows Server Administration certifications.
• Experience with NAS storage administration (preferably NetApp ONTAP 8.x or higher, CDOT).
• Strong understanding of RAID configurations and enterprise storage concepts.
• Knowledge of Windows Server security hardening, RMF, and STIG compliance.
• Hands-on experience with VMware ESXi (6.x or higher).
• Strong documentation skills (Wiki, SharePoint).