Senior/Assistant Manager, Support Operations

The Senior/Assistant Manager is responsible for supporting the Manager in managing the day-to-day security, car park operations and safety incidents of the medical centre. Key responsibilities include:

• Conducting inspections and audits to ensure the outsourced security and car park service providers meet performance standards and comply with contractual and regulatory requirements.
• Handling stakeholders’ feedback, analysing performance gaps, and working with stakeholders and service providers to implement prompt corrective actions.
• Participating in organisational emergency plans and events and providing security support as required.
• Identifying, planning, managing and optimising resources to achieve organisational goals and business objectives.
• Managing security system projects, including developing tender specifications, monitoring progress, and recording meeting minutes.
• Coordinating safety and training courses, events and activities.
• Conducting incident investigations and recommending measures to prevent recurrence.
• Performing data recording and analytics to identify trends in safety and security incidents.
• Providing administrative support to the Safety Committee.

Job Requirements:

• Bachelor’s degree in Public Safety and Security, Workplace Safety and Health, Human Factors in Safety or Bachelor’s degree in any discipline.
• WSQ Specialist Diploma in Workplace Safety and Health is an advantage.
• Good analytical, interpersonal and communication skills.
• Proficient in Microsoft Office suite (Excel, Word, PowerPoint).