Senior/Executive (Organisational Development & Learning and Development)

As part of the Human Resource & Corporate Communications Department, you will support the planning, coordination and implementation of Organisational Development (OD) and Learning & Development (L&D) initiatives to strengthen workforce capability, employee engagement and organisational effectiveness for PSA Marine.

RESPONSIBILITIES

Candidates are expected to:-

Organisational Development

1. Support the delivery of OD, Talent Management, Leadership Development, PSA’s FISH! Culture, Innovation, Change Management, AI and digitalisation, Health and Wellness, employee engagement and other OD-building initiatives in collaboration with HR colleagues, line departments and relevant stakeholders. This includes:-

• Support and lead, where assigned, OD, change management and employee engagement initiatives, including planning, coordination, execution, communications and follow-up;
• Assist in developing, maintaining and utilising OD tools, surveys, Employee Opinion Polls, reports and communication materials;
• Support and lead, where assigned, PSA’s FISH! Culture activities, workshops and related culture-building initiatives;
• Support and lead, where assigned, Talent Management, Leadership Development, Onboarding and staff development programmes;
• Support and lead, where assigned, innovation, AI and digitalisation initiatives, including adoption activities, communications and progress tracking;
• Support and lead, where assigned, Health and Wellness initiatives, including employee well-being programmes, awareness campaigns and participation tracking;
• Work with departments to collate feedback, capability gaps, learning needs and change readiness indicators; and
• Identify opportunities to improve HR, OD and L&D processes through digital tools, analytics, automation and continuous improvement.

Learning & Development

2. Provide end-to-end administrative and operational support for L&D programmes, learning systems and training-related processes. This includes:-

• Coordinating training programmes, workshops and learning initiatives, including course enrolment, scheduling, logistics, participant communications and training materials;
• Maintaining accurate training records, tracking participation, training hours, feedback, evaluations and programme outcomes;
• Administering learning platforms and HR systems such as HRMS, PeopleSoft and/or E-Learning Management systems, including providing user support, recording of training hours and following up on system-related matters;
• Processing training claims, subsidies, invoices, billing, training agreements and sponsorship administration in accordance with internal procedures and audit requirements;
• Supporting learning needs analysis by consolidating departmental inputs, analysing feedback and preparing reports or dashboards for review;
• Liaising with internal stakeholders, external vendors, facilitators and government agencies to ensure smooth programme delivery and compliance with funding or statutory requirements; and
• Supporting PSAU and PSA Group-wide learning initiatives, including the rollout of new learning modules, systems, campaigns or reporting requirements.

Suitable candidates will be considered for rotation across other HR and Corporate Communications functions to broaden your skill set and contribute to wider organisational goals. Areas include:

• Talent Acquisition
• Compensation & Benefits
• Industrial Relations
• HR Technology
• Corporate Communications

REQUIREMENTS

The ideal candidate should preferably possess:-

• Bachelor’s degree in Human Resource Management, Business Administration, Psychology, Organisational Development, Training & Development or a related discipline;
• Minimum 2 years of relevant HR experience. Preferably with OD, L&D, training administration or employee engagement experience;
• Familiarity with learning needs analysis, training coordination, learning programme implementation, training evaluation and learning records management will be an advantage;
• Working knowledge of Singapore Employment Act, HR practices, training grants, statutory requirements and internal audit documentation will be an advantage;
• Proficient in Microsoft Office 365, especially Excel, Word and PowerPoint; experience with HR systems, LMS, PeopleSoft, Power BI, Power Automate or other digital tools will be an advantage;
• Strong organisational, coordination and administrative skills, with attention to detail and the ability to manage multiple priorities and deadlines;
• Good written and verbal communication skills, with the ability to engage stakeholders across different levels and prepare clear reports, communications and presentation materials;
• Proactive, resourceful, service-oriented and able to work independently as well as collaboratively in a team environment;
• Resilient, adaptable and comfortable working in a fast-paced environment with evolving requirements;
• Able to maintain a high level of confidentiality and exercise discretion in handling HR-related matters; and
• Experience in data reporting, learning analytics, employee engagement platforms, basic design tools, video editing or digital content creation will be an added advantage.