Senior/Medical Social Worker

About the role

The Medical Social Worker provides support for the holistic well-being of residents in a nursing home setting. The role involves casework, group and community work, building professional relationships with families and residents, and collaborating with multidisciplinary teams to address biopsychosocial and psychosocial aspects of resident and family needs.

Key responsibilities

• Build professional rapport with families and residents to provide support for the holistic well-being of residents for their stay in nursing home
• Analyze, identify and focus on the biopsychosocial and psychosocial aspects of resident and families
• Manage and overcome any resistance and reluctance to change by understanding the needs of the residents and families in a therapeutic way
• Engage residents, families, multi-disciplinary team, relevant stakeholders to gather holistic and relevant information
• Conduct needs assessment and identify the factors to the multidisciplinary team for further intervention if any
• Identify and clarify key factors to a problem issue, and work closely together with the multidisciplinary team to manage/solve the expectations of residents, families and the relevant stakeholders
• Use of various modes of engagement for assessment, intervention and monitoring, ie telephone, face-to-face interview, home visits etc
• Manage Medifund administration and applications in collaborations with Finance department
• Analyze, identify financial needs of families and assist them to link up with the relevant government agencies and application of government financial schemes
• Conduct home visits, hospital visits to assess suitability of cases

About you

• Bachelor degree
• 2 years working experience preferred but fresh grads are welcomed
• Good MS Office Skill
• SASW accreditation will be an advantage
• Uphold the Social Work Code of Professional Ethics
• Maintain confidentiality information of both the residents and families
• Maintain safe work and practices and ensure a safe working environment which meets required standards
• Familiar with all aspects of the nursing home emergency and evacuation procedures and guidelines