Senior/Operations Executive (Coliving)

Coliwoo, established in 2019 as an LHN Group subsidiary, is an early pioneer of Singapore’s purpose-built co-living model and the leading local co-living service operator. Coliwoo offers thoughtfully designed rooms fully equipped with state-of-the-art amenities for everyday use while spacious communal areas such as the lounge are created for members from various backgrounds to meet and forge new relationships. Aligned with Singapore's net-zero emissions goal, the company champions sustainability by refurbishing underutilised properties and integrating eco-friendly technologies like solar panels and EV charging. Coliwoo's innovative approach combines comfort, community, and environmental consciousness, setting new standards in modern urban living while contributing to Singapore's sustainable development.

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our coliving residents.
• Establish a professional communication and provide tip-top hospitality services to our residents, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for residents who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• GCE ‘O’ Level, Diploma or Degree in Hospitality and other related fields.
• At least 2 years' of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills
• Service-orientated with pleasant disposition.
• Experience in using MS Office.

We regret that only shortlisted candidates will be notified.