Septic Tank Service Technician

Job Overview

Join our team as a Septic Tank Service Technician and become a vital part of maintaining essential waste management systems for residential and commercial clients. In this hands-on role, you will service Norweco advanced wastewater treatment units and septic systems. Your expertise will ensure safe, efficient, and environmentally responsible septic maintenance while providing exceptional customer service. This position offers the opportunity to work outdoors in diverse conditions, utilizing mechanical skills to deliver reliable septic service. This job listing is for a FULL-TIME POSITION. Daily start time is 7:00am. Daily end time varies based on the schedule. We offer time and a half after 40 hours per week.

Duties

• A septic tank service technician is responsible for maintaining, repairing, and servicing Norweco advanced wastewater treatment units and septic systems to ensure they operate efficiently and safely. Includes maintaining and repairing septic components such as aerators, filters, control panels, alarms, and ultraviolet (UV) disinfection lights.
• Operate equipment such as power washers and high-pressure water jets to get septic tanks and systems clean.
• Perform manual lifting tasks safely when handling septic tanks, pumps, or related equipment during service calls.
• Assess and troubleshoot if septic system is not operating correctly. Decision-making is also required for the best course of action after an assessment.
• Assist with septic pumping/waste removal for proper disposal.
• Provide excellent customer service by explaining services performed, answering questions, and ensuring client satisfaction during each visit.
• Maintain accurate records of service activities for each job completed. Relay information to supervisors regarding additional team members and equipment needed to complete the job.
• Ensure the work area is clean and orderly and wear appropriate protective gear while working. Maintain company vehicles, ensuring they are clean, organized, and in good working condition.
• Maintain a professional appearance and behavior by wearing company-approved attire, following safety protocols, and respecting customer and company property.

Qualifications

• Valid driver’s license with a clean driving record.
• Strong basic mechanical and electrical skills related to septic equipment is highly desirable.
• Ability to perform strenuous manual labor safely in outdoor environments under varying weather conditions. Includes handling heavy components, navigating uneven terrain, and operating safely around wastewater components.
• Prior experience in solid waste management is a plus.
• Outstanding customer service skills with the ability to communicate clearly and professionally with clients and supervisors.
• Problem solving skills. Diagnosing and repairing septic tank issues requires technicians to be able to identify and repair issues on site.
• Technicians should be comfortable working in various work conditions, including outdoors, confined spaces, and varying weather conditions - especially during emergency repairs.
• Ability to pass a drug screen, ensuring compliance with company policies and regulatory standards

Pay: From $28.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• 401(k) matching
• Paid time off
• Paid training
• Retirement plan

Work Location: In person