Serious Violence Coordinator

PROFILE

· Are you motivated?

· Do you want to make a difference every day?

· Can you adapt to change and be solution focused?

· Do you have the skills to support staff, manage safeguarding concerns and coordinate high-quality services?

· Do you enjoy building partnerships and helping others achieve positive outcomes?

If yes, then we’d love to hear from you

Remedi is seeking a Serious Violence Mentoring Coordinator to oversee and coordinate a specialist mentoring service for children and young people aged 10-17 who are vulnerable to, affected by, or at risk of involvement in serious violence.

The Coordinator will play a central role in ensuring the safe and effective delivery of mentoring interventions across Nottingham Queen's Medical Centre Emergency Department and Trauma Ward, Nottingham City Custody Suite, Mansfield Custody Suite and community settings across Nottinghamshire.

The Coordinator will provide operational leadership, safeguarding oversight, staff supervision and partnership coordination, ensuring the service delivers positive outcomes for children and young people whilst meeting contractual requirements.

The Coordinator role will involve:

· Acting as the first point of contact for mentors regarding casework, safeguarding concerns and operational queries.

· Providing regular supervision, support and guidance to mentors.

· Managing referral pathways and overseeing case allocation.

· Monitoring mentor caseloads, capacity and service performance.

· Supporting mentors to engage and retain children and young people in mentoring interventions.

· Reviewing assessments, support plans, safety plans and case records to ensure quality and consistency.

· Providing a solution-focused approach to addressing challenges and barriers to engagement.

· Identifying areas for improvement, training needs and professional development opportunities within the team.

· Undertaking quality assurance audits and providing constructive feedback to staff.

· Producing accurate performance data, reports, case studies and information required by Remedi and the NNVRP.

· Supporting service mobilisation, development and continuous improvement.

· Deputising for senior managers where required.

· Building and maintaining effective relationships with Nottinghamshire Police, NHS partners, NNVRP, Children's Social Care, Youth Justice Services, education providers and community organisations.

· Attending partnership meetings, steering groups, contract review meetings and multi-agency forums.

· Supporting recruitment, induction and development of staff.

· Participating in the safeguarding rota and providing safeguarding advice, guidance and decision-making support during operational hours.

The skills and qualities you will need are:

Relationship building and Communication

You will need to communicate effectively with staff, children and young people, families, professionals and senior stakeholders.

You will need:

· Excellent written and verbal communication skills.

· Experience producing reports and performance information.

· Confidence delivering presentations and representing services externally.

Partnerships

You will be required to work in close partnership with a range of agencies.

You will need:

· Experience of multi-agency working.

· The ability to build and maintain productive professional relationships.

· Knowledge of local support services and referral pathways.

· Confidence representing Remedi in partnership meetings and forums.

Flexibility

The service operates seven days per week including evenings.

You will need:

· A flexible approach to working hours and locations.

· The ability to travel across Nottingham and Nottinghamshire.

· Strong organisational and time-management skills.

· The ability to manage competing priorities and changing demands.

Motivation

The role is extremely rewarding and can leave you with a high level of pride; to know you have potentially changed someone’s life is hugely rewarding. It is not the type of job where you are going to be sat at a desk all day with your manager next door. You will have to work from your own initiative and make judgements that consider the needs of the people you are working with, your own workload and the specific contract requirements.

IT Capable

You will be responsible for monitoring service performance and ensuring accurate records are maintained.

You will need to be competent in:

· Email

· Electronic calendar

· Word

· Excel

· Microsoft TEAMS/Zoom

Recording the work you deliver is vital in showcasing the amazing work you will be doing. We have a bespoke case management system that you will be fully trained in during your extensive induction period.

Safety

We want you to work safely in all aspects of your role. This will mean following our own internal policies and procedures and will require you to consider safety in relation to the following aspects:

· Safeguarding Children and Young People

· Contextual Safeguarding

· Lone Working

· Health and Safety

· Information Sharing

· Data Protection (UK GDPR)

· Confidentiality

WHAT TO EXPECT

The Coordinator will provide operational and safeguarding oversight across hospital, custody and community-based delivery and will participate in the service safeguarding rota to ensure management and safeguarding support is available throughout operational hours.

You will act as the first point of contact for mentors during operational hours, supporting case allocation, safeguarding decision making, quality assurance and service performance across the mentoring programme.

Current delivery patterns are expected to include attendance during peak demand periods, including:

• Thursday and Friday afternoons within Nottingham City and Mansfield Custody Suites.
• Tuesday and Saturday evenings within Queen's Medical Centre Emergency Department.
• Friday and Saturday evenings within the Queen's Medical Centre Trauma Ward.

The successful candidate will be required to work occasional evenings and weekends to support staff, attend partnership meetings, manage safeguarding concerns and ensure effective service delivery.

We strive to maintain a balance between community-based working, home working and collaborative team working.

We will provide:

· Extensive training.

· Leadership and management support.

· Trauma-informed practice training.

· Hospital and custody setting induction.

· Regular supervision, reflective practice and wellbeing support.

· Access to Remedi's Confidential Care Service.

· A laptop and mobile phone.

· The role requires an Enhanced DBS check, Occupational Health Clearance and NPPV Level 2 Police Vetting.

· 30 hours per week.

· Salary £28,700 (Actual £24,600 per annum)

· 6% employer pension contribution.

· 26 days annual leave plus bank holidays (pro rata).

· Mileage expenses.

Pay: From £24,600.00 per year

Application question(s):

• The role requires an Enhanced DBS check, Occupational Health Clearance and NPPV Level 2 Police Vetting.
• Interviews will take place on Wednesday 4 November 2026 please note we are unable to provide an alternative date
• This role requires a full drivers licence with access to your own vehicle

Work Location: In person