Server Administrator L2

Job highlights

• . Ready to work after office hours and in 24X7 Shift environment

• Profile should be ready to Travel,Stay at any Project Site for a Longer Period Work Hard

• Backup: At least Windows Backup and Recovery,knowledge on additional backup tools preferred

• Storage: Working experience of SAN,NAS

• . Good knowledge of MS-Office Tools Word,Excel,Power Point,Visio

• Shall have BE with minimum of 3 years experience in Server and Storage Support,

• Profile should be ready to Travel, Stay at any Project Site for a Longer Period Work Hard.

• Site Coordination, Customer Interaction, and Coordination with Back office.

• Ready to work anywhere in Gujarat or outside Gujarat.

• Ready to work after office hours and in 24X7 Shift environment.

• Preparing Documents, Reporting to Customer and back office.

• Certifications: MCSA, MCTS, RHCSA, VCA-DCV Hyper-V, VMware Any One or Two.

• Server hardware knowledge for maintenance, cleaning, repair, replacement of defective/faulty parts their installation.

• Server Operating System: Windows, Linux VMware.

• Proper understanding on SQL Database.

• Storage: Working experience of SAN, NAS.

• Backup: At least Windows Backup and Recovery, knowledge on additional backup tools preferred.

• Server Monitoring Tools: Exposure to different server monitoring tools.

• Good knowledge of MS-Office Tools Word, Excel, Power Point, Visio.

• Awareness of ITIL processes.

• Conceptually sound and with good analytical skills

• Good Oral and Written Communication skills.

• Proven experience with production systems and dealing with production issues.

• Works effectively with persons in all levels of operation for Incident Management + Change Management (Planning Execution) + Root cause analysis / Problem Management + Capacity / Architectural Management.

• Experience in working with SAN ,NAS, DAS, Symantec Netback up Backup Solution.

• Responsible for escalating Incidents and User Service Requests within their organization to drive resolution.

• Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions.

• Knowledge of Backup RAID , Symantec backup execution , RAID , Symantec SSR.

• Protocols understanding SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, CIFS, LDAP, POP,SNTP,IMAP.

• Update work logs, Alert Monitoring, Ticket Monitoring.