Server Assistant

Momofuku

Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with “the rise of contemporary Asian-American cuisine” by the New York Times and named the “most important restaurant in America” by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks.

About Majordomo

Majordōmo is a California restaurant by Momofuku, inspired by the rich and diverse culinary landscape of Los Angeles. Our space features a chef’s counter, bar, private dining room, and a heated patio. We embrace the concept of a "majordomo"—a person who takes charge, makes arrangements, and is always in the know. Our team is dedicated to delivering an exceptional dining experience that celebrates vibrant flavors of LA.

Momofuku Server Assistants support the service team with the common goal of providing the best Momofuku experience. Server Assistants provide service that is knowledgeable, approachable, and energetic while upholding company standards and values.

Compensation Band: $18.42 per hour plus applicable tips

Why Momofuku?

At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development.

Responsibilities

• Support service team with ongoing table and floor maintenance, including, but not limited to: water service, clearing and cleaning tables and resetting tables with proper tableware.
• Provide knowledgeable, approachable, efficient, and energetic service at all times
• Maintain full menu knowledge for both food and beverage items, including all allergen information
• Run food from the kitchen to tables
• Prepare accoutrements for a variety of dishes
• Perform some tableside preparations
• Adhere to all company service standards and protocols
• Assist in the cleaning and polishing of all tableware
• Receive instruction from multiple sources and prioritize tasks effectively
• Ensure proper table maintenance, including water service and pre-bussing
• Stock and prepare service related items
• Polish all tableware
• Maintain professional and warm guest communications
• Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit.
• Communicate respectfully and clearly with service team and management
• Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
• Engage management for any escalated guest situations
• Adhere to Momofuku's Cleaning and sanitation SOPs
• Additional service and/or operational tasks as determined by manager
• Adhere to grooming and dress code standards
• Assist teammates to anticipate all other Front of House needs

Required Qualifications

• Minimum 1+ year experience in a fast paced, high volume restaurant
• A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
• Excellent communication, organizational, and interpersonal skills
• Ability to remain calm under pressure and resolve guest conflict
• Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
• Able to work in a standing/walking position for long periods of time
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment

Preferred Qualifications

• 2+ years of experience as a Server Assistant, Busser, Runner, Back Server, or related role in a restaurant with a comparable service style and/or cuisine
• A proven track record of dependability and a continuous focus on learning and development

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 5 to 10 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.