Server Assistant

The Opportunity

Pennyflower Bistro & Bar is a vibrant American bistro and bar located inside voco | The Clair Cincinnati Downtown. Inspired by Cincinnati’s rich history and local culture, Pennyflower offers a warm, welcoming atmosphere with thoughtfully crafted food, handcrafted beverages, and genuine hospitality from breakfast through dinner. As a Server Assistant, you’ll be part of creating memorable experiences for hotel guests, local residents, and visitors. You’ll help guests feel welcome and keep service moving—from getting them settled and delivering food to preparing tables for the next arrival.

You’ll refill beverages, keep service stations stocked, and work alongside servers and the kitchen team. When a guest needs something, you’ll listen, help where you can, and connect them with the right teammate. During busy moments, you’ll communicate clearly and pitch in so everyone can provide thoughtful service.

At RHH, we take pride in supporting our guests and each other. If you enjoy being part of a team, staying active, and learning how great dining service comes together, we’d love to meet you.

Responsibilities

• Serve customers water, and other beverages, bring drinks to them, and make sure all condiments are refilled and placed on the table
• Reset tables for the next guests by clearing away dirty dishes, and setting new place settings, napkins, and silverware
• Deliver food to tables in a timely and orderly fashion, and ask if customers need anything else before leaving the table
• Bring customers to their tables, communicate with customers regarding any special needs, and relay any issues to the waiter
• Keep track of kitchen inventory to make sure kitchen and server stations are fully stocked with all the supplies needed

Qualifications

• Prior experience working in the food service industry is preferred, but not required
• Has the ability to stand, bend, and lift for longer periods of time for the duration of the shift
• Willing to work some nights, weekends, and some holidays, plus pick up extra shifts if necessary
• Must have a high school diploma or possess an equivalent GED
• Must have knowledge of proper handling of food items and various kitchen tools

About the company

Rolling Hills Hospitality began in 2005 with a small team, one property in rural Kentucky, and a simple belief: hospitality should be thoughtful, sincere, and done with pride. Today, our growing portfolio includes distinctive hotels, restaurants, and guest experiences—and that belief still shapes how we work.

We call our approach the Rolling Hills Way. It means creating a warm welcome, caring about the details, and following through when someone needs us. We know memorable stays are built through everyday interactions, and every associate has a part in making them happen.

Taking care of our people is part of that commitment. Our leaders work alongside their teams, offer practical coaching, recognize great work, and welcome questions and ideas. We want associates to feel supported, take pride in what they do, and have opportunities to keep learning and growing. As Rolling Hills grows, we’re looking for people who want to help shape what comes next.