Server Assistant

Position Description:

Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction in a professional & courteous manner.

Work Performed:

• Prepare any necessary setup to perform the job properly. (Complete side-work)
• Quickly clear dirty table settings and prepare the table for resetting. Promptly, quietly and consistently reset all service ware as prescribed.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Serve guests with beverages, bread and butter to begin their dining experience and replenish as necessary. Service should be in a friendly and courteous manner.
• Transport all dirty tableware from the dining room to the dishwashing area for proper cleaning.
• Keep the workstation clean.
• Perform general cleaning tasks using standard restaurant cleaning products as assigned by supervisor to adhere to health standards.
• Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, to ensure total guest satisfaction.
• Remove the garbage bags/bin from restaurant and bar.
• Report your supervisor before ending your shift.
• All other projects as requested by management.
• Attend pre-shift meeting to review/communicate information regarding service, VIG’s, specials, etc.
• Consistent attendance at company/restaurant training programs as they are scheduled.

Physical and Technical Environment:

• Ability to stand and walk during 8 to10 hour shifts.
• Ability to reach, bend, stoop, and wipe to perform essential job functions.
• Ability to lift and carry large trays weighing up to 30 pounds through a crowded room.
• Ability to work under pressure and deal with stressful situations during busy periods.

Required Experience:

• Complete knowledge of the appropriate table settings and service ware.
• Basic knowledge of all menus & wine list.
• Work efficiently as a team member
• Knowledge of restaurant layout
• Observe all safety procedures during the execution of assigned duties.
• Observe all restaurant policies regarding uniform, hygiene and grooming.
• Ability to read, write and speak the English language sufficient to understand menus, special promotions, communicate with guests to explain and record orders.

Minimum requirements:

Any combination of education, training, or experience that provides the required knowledge, skills and abilities. Prior hospitality experience preferred. Needs to be flexible, self-motivated, and positive and have a professional attitude towards guests, co-workers, and management. Must also be able to perform all related duties as assigned.

Required Education: High School diploma or equivalent