Swan Family of Restaurants (Pearsons market & Cafe)
Server
3 months ago
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Important information
Contract type:
Part time
Salary:
$20,800 – $24,960 / year
Location:
Rochester, NY, USA
Work mode:
Onsite
Published on:
7 August 2026
What they need
Job Summary
We are seeking an energetic and attentive Server to join our vibrant restaurant team! In this role, you will be the face of our establishment, delivering exceptional guest experiences through friendly service, expert knowledge, and efficient operations. Your enthusiasm for food, beverages, and hospitality will help create memorable moments for our guests. The ideal candidate is passionate about the food industry, possesses strong communication skills, and thrives in a fast-paced environment. This paid position offers an exciting opportunity to develop your hospitality career while providing outstanding service to our valued guests.
Duties
- Greet guests warmly and present menus with enthusiasm, showcasing our culinary offerings and beverage selections.
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen and bar staff.
- Serve food and drinks promptly while maintaining high standards of presentation and sanitation.
- Process sales transactions efficiently, including cash handling, credit card processing, and managing tabs through systems like OpenTable.
- Upsell menu items such as wines, spirits, cocktails, or special dishes to enhance guest satisfaction and increase sales.
- Maintain a clean and organized dining area by bussing tables, resetting stations, and adhering to sanitation standards.
- Provide knowledgeable recommendations on wine pairings, spirits, and menu options based on guest preferences.
- Ensure food safety and proper food handling procedures are followed at all times.
- Assist with basic food preparation or setup when needed to support kitchen staff during busy periods.
- Foster positive guest relations by addressing concerns promptly and ensuring a welcoming atmosphere throughout the dining experience.
Experience
- Previous food service experience in a restaurant setting is highly preferred; fine dining experience is a plus.
- Familiarity with POS systems such as Aloha POS or Micros POS is advantageous.
- Strong knowledge of wine, spirits, cocktail preparation, and beverage service techniques.
- Excellent time management skills to handle multiple tables efficiently during peak hours.
- Demonstrated ability in upselling and sales transaction processing to maximize revenue opportunities.
- Experience with OpenTable or similar reservation management platforms is beneficial.
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures.
- Ability to work collaboratively within a team environment while maintaining professionalism under pressure.
Join us if you’re passionate about hospitality! We value energetic individuals who are eager to deliver exceptional guest experiences through attentive service, culinary knowledge, and a genuine smile. This role offers a dynamic work environment where your skills will shine—helping us create unforgettable moments for every guest who walks through our doors!
Pay: $10.70 - $12.00 per hour
Work Location: In person
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